BMW of Palm Springs

customer service exclient I came in without an appointment due to my battery needing to be replaced. My regular service person Chris (who is always great to deal with) was out I came in without an appointment due to my battery needing to be replaced. My regular service person Chris (who is always great to deal with) was out to lunch, so Andrew jumped right in and took great care of my car needs. More

Excellent customer service They were honest and kept me updated. Brian went out of his way to ensure everything went smoothly, provided me with insight, was able to answer all o They were honest and kept me updated. Brian went out of his way to ensure everything went smoothly, provided me with insight, was able to answer all of my questions, and was understanding. In addition, I didn't have to go without a vehicle and was given a loaner car until the work on my vehicle was completed. I was worried about the friendliness of a BMW dealership, but those worries were put to a rest when I arrived. Everyone from the shuttle driver, who was a former high school student at my school to Brian!! Thank you!! More

Unfortunate I arrived at the appointed time. A couple came after me but was served before me and this required me to wait an extra 30 minutes. I understand how u I arrived at the appointed time. A couple came after me but was served before me and this required me to wait an extra 30 minutes. I understand how unimportant I am to the service department More

Getting in for an oil change My service person Stan is awesome! He checks to make sure my car gets proper guidelines checked which makes me feel safe when I travel. My service person Stan is awesome! He checks to make sure my car gets proper guidelines checked which makes me feel safe when I travel. More

Love my new car Best service from the best salesman Michael Popescu as always. Came to have a oil change and close to lease end and Frank helped us get into a beautif Best service from the best salesman Michael Popescu as always. Came to have a oil change and close to lease end and Frank helped us get into a beautiful new car. More

4 Series Convertible Just picked up a sweet 2014 4 series convertible and couldn't be more happy with the experience! We'll worth the drive for the car I wanted. Thanks Just picked up a sweet 2014 4 series convertible and couldn't be more happy with the experience! We'll worth the drive for the car I wanted. Thanks to Karen for being on the ball and having everything set up for me when I drove in from SAn Diego and to Jovana for the extensive overview of the car's features. Doug in finance was friendly and professional. Overall a great experience! More

excellent Great service, friendly staff, good experience, would recommend the service department. Stan my service advisor was helpful, explained things and was Great service, friendly staff, good experience, would recommend the service department. Stan my service advisor was helpful, explained things and was very informative. Will ask for him again More

Long wait for service. A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my ser A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my service advisor has told me. However, this time I returned at 3 and the car was not ready. It took until 4:45 for it to be completed. I hope that this will not happen again. More

Palm Springs BMW Review My BMW salesman, Johnny, was friendly, professional and very knowledgeable about the BMW X3 I was interested in purchasing. There was no pressure to p My BMW salesman, Johnny, was friendly, professional and very knowledgeable about the BMW X3 I was interested in purchasing. There was no pressure to purchase a vehicle. I thought the price I paid for my car was very reasonable. I would recommend this dealership and my salesman to anyone interested in purchasing a new or used BMW. More