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BMW of Palm Springs

Palm Springs, CA

4.7
1,196 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,196 reviews

January 16, 2018

Very good service and very accommodating. Brian Gilmore did a great job along with Regina. . They are both valuable assets to your company . I would highly recommend BMW of Palm Spring More

by Len39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilmore, Doug Small, Jovana Salazar, Regena Tharpe
Jan 22, 2018 -

BMW of Palm Springs responded

Thank you for the great review!! We are pleased to know our staff provided you with the best experience possible and we all look forward to seeing you again at our dealership!

January 15, 2018

Great response to my emergency Andrew Perez took immediate action to handle my dead battery that was charged temporarily by AAA. Received a new battery and had no down time. Great r More

by PatM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Perez
January 12, 2018

Outstanding experience. The staff, especially my service rep Andrew Perez, was very professional and helpful. Andrew made sure everything my car needed was done and he kept More

by Corrales442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Perez, Service Dept.
January 08, 2018

Efficient service experience My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online schedul More

by Frank W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gucacaya
Jan 09, 2018 -

BMW of Palm Springs responded

Frank, we appreciate your detailed 5-star review! We are pleased to know your service experience went exactly as planned. Please continue to visit us for any of your BMW needs!

January 05, 2018

scheduled service Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Garcia
Jan 09, 2018 -

BMW of Palm Springs responded

Thank you for the 5-star review! We are pleased to know our service advisor was resourceful and helpful to you during your service visit! Please continue to see us for any of your BMW needs!

January 04, 2018

Absolutely amazing service! ! Brad at Palm Springs BMW in the Internet/fleet department is a cut above the rest. He’s easy, quick, thorough, and no haggle/hassle. He’s very stra More

by Jleydekkers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Pierce Jr., Kevin Rock
Jan 09, 2018 -

BMW of Palm Springs responded

Thank you for the wonderful 5-star review and congratulations on the purchase of your new vehicle! We are lucky to have such a great, accommodating team. Please continue to visit our facility for any of your future BMW needs. Like always, it would be our pleasure to be of your assistance!

December 23, 2017

Most pleasant BMW dealership experience I had a great experience at BMW of Palm Springs! I felt welcomed immediately and did not feel "pushed" throughout the whole process. Aldo did a fantas More

by bwestates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hutchison (5 stars too!), Justin Luettjohan, Doug Small, Aldo Luciano, Patricia Murphy
Jan 03, 2018 -

BMW of Palm Springs responded

bwestates, thank you for the 5-star review! We are so happy to hear our team was of such great service to you and congratulations on the purchase of our new vehicle! We look forward to seeing you again at our store.

December 23, 2017

The Best Dealer Experience I've ever had! They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs More

by BMW-X5*111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Service advisor
Dec 28, 2017 -

BMW of Palm Springs responded

Thank you for the great review! It is always our pleasure to provide exceptional service to our customers. Please continue to visit us for any of your future BMW needs!

December 13, 2017

Excellent customer service! We are so happy with BMW - Palm Springs customer service. They always service and repair our cars exactly as needed, Chris Hepner is awesome service c More

by Patels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
December 02, 2017

Great experience Everyone was nice, honest, and professional. I bought a used vehicle and Michael Pope was my agent. He answered all of my questions and never pressure More

by Weston04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pope, Lauren Wall
Jan 03, 2018 -

BMW of Palm Springs responded

Weston04, thank you for leaving us a 5-star review! Glad to know Michael made the experience easy going. We would love for you to return for any of your future BMW needs!

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