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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,596 Reviews

1,596 Reviews of BMW of Orland Park - Service Center

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February 21, 2024

it was a streamlined, smooth experience. They also washed my car very nicely and I appreciate Mr. Jakubowski answering all my questions. More

by SANADALSHUBBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Feb 21, 2024 -

BMW of Orland Park responded

We're glad to know your experience at BMW of Orland Park was smooth and streamlined! It's great that you appreciated the car wash and found our team helpful. Thanks for leaving a review!

February 18, 2024

I purchased the vehicle online and got it delivered to my home in another. Peter provided excellent customer service and kept me informed throughout the purchasing process. More

by rjackson95.rj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

BMW of Orland Park responded

We're delighted to know that Peter provided excellent service during your online purchase at BMW of Orland Park. We strive for seamless experiences like yours! Enjoy the new ride and thanks for choosing us!

February 15, 2024

I had great buying experience with Sarim at Bmw of Orland Park. Everything was communicated clearly throughout the buy process. Sarim walked me through the buying process and answered all my questions. Highl More

by D.T
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

BMW of Orland Park responded

It's fantastic to know Sarim provided you with such a great buying experience at BMW of Orland Park. We appreciate your recommendation and we're here if you have any more questions in the future!

February 15, 2024

Best deal in town. Best people to work with. Gave me an outstanding service and payment More

by MOE.SAID.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin, Seraj Abughoush, Ross Shatat, Mark Bugajski
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Feb 15, 2024 -

BMW of Orland Park responded

Thank you, Moe, for stopping by to leave BMW of Orland Park a wonderful review! We are here for anything else you might need down the road!

February 14, 2024

JasonJakubowski is very efficient, knowledgemable and conscientious. This lets me know he takes me car issues seriously, and their repair. Which are usually just check ups! Thanks Jason!!! More

by S4WT2P0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski
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Feb 14, 2024 -

BMW of Orland Park responded

We're glad to know that Jason's efficiency and knowledge made a positive impact on your experience at BMW of Orland Park. We take all car issues seriously, even if they are just check-ups! Thanks for the review!

February 14, 2024

Outstanding Dealership! I am very satisfied with my purchase. My sales rep Peter was simply amazing!!!! More

by geoffgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
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Feb 14, 2024 -

BMW of Orland Park responded

We're so glad to know you had an outstanding experience with Peter at BMW of Orland Park! We appreciate your feedback and are here for any future needs. Enjoy your new ride!

February 14, 2024

Great customer service from Corey! My car was serviced in a reasonable time and friendly staff. More

by SRFAULKNER71
Recommend Dealer
Yes
Employees Worked With
Corey
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Feb 14, 2024 -

BMW of Orland Park responded

We really appreciate you taking the time to leave Corey and BMW of Orland Park this awesome review, thank you!

February 12, 2024

I brought my car in for one issue and ended up paying for something else. Also came back a second and third time and car is still not working as it should. Issue has not been resolved. More

by DOLLY0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department. Issue not resolved
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Feb 12, 2024 -

BMW of Orland Park responded

Dolly0102, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and frustration you've experienced during your recent visits to our service department. We strive to provide top-notch service and ensure that all issues with our customers' vehicles are addressed promptly and effectively. We would greatly appreciate the opportunity to speak with you directly to better understand the specific concerns you have encountered with your car. Our goal is to work together to find a satisfactory solution and ensure that your vehicle is performing as it should. Please contact our Service Director at 708-460-4545. Best Wishes, BMW Of Orland Park

February 12, 2024

service advisor 4692 Jason Jakubowski was very knowledgeable, courteous, professional of his job. kept me fully informed of the entire process More

by MEBENTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason,jakubowski,4692
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Feb 13, 2024 -

BMW of Orland Park responded

We're glad to know that Jason provided you with such a great experience at BMW of Orland Park. We appreciate your kind words and look forward to serving you again in the future!

February 09, 2024

Very friendly and helpful with our automotive repairs. They also got it fixed very fast. More

by STEPHENIE Southard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kowal
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Feb 09, 2024 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! We appreciate your feedback and hope to assist you again in the future!

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