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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,266 Reviews

1,266 Reviews of BMW of Orland Park - Service Center

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August 05, 2023

My service advisor Jake got my car serviced quickly. He was very courteous and professional. More

by GREGORY3810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

BMW of Orland Park responded

Thanks, Gregory, for leaving Jake and the BMW of Orland Park team a five-star review! We are happy to read you received excellent, quick service. Have a great day!

August 04, 2023

My service professional Jason is always a pleasure to deal with. Exceptionally helpful, efficient, courteous, and prompt. Thank you!!! More

by LESHUR
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakabowski
Aug 04, 2023 -

BMW of Orland Park responded

Leshur, we're so glad to know that Jason has been able to provide you with such excellent service at BMW of Orland Park. Thanks for the positive feedback!

August 04, 2023

Excellent cars, knowledgeable/helpful/friendly staff, clean amenities, quick and quality service. You will always leave with a grin on your face! Thank you Orland Park!!! More

by LINDGREN.R01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Notter , Julian Perez
Aug 07, 2023 -

BMW of Orland Park responded

Wow, we couldn't ask for a better review! We're over the moon to know you've had great experiences at BMW of Orland Park. Our team strives for excellence in service and it's wonderful to see that reflected in your visits. Safe travels, and we look forward to seeing you next time!

August 04, 2023

💯 satisfying service and excellent staff Especially Corey is outstanding and extremely helpful, respectful and accommodative More

by DRTJSIDDIQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 07, 2023 -

BMW of Orland Park responded

Thanks so much for stopping by to leave us a five-star review! We're glad to hear that Corey was a big help and we look forward to serving you again in the future! - The BMW of Orland Park Team

Aug 07, 2023 -

BMW of Orland Park responded

We're delighted to know you had a satisfying experience working with Corey and our team! Thanks for choosing BMW of Orland Park and sharing your feedback!

August 04, 2023

I was very pleased with the service Jason provide upon my arrival. On my last visit to the same facility-the girl that took off me: I wanted to fire. When I asked the price of my recommendations-she response More

by Marisol B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason J.
Aug 07, 2023 -

BMW of Orland Park responded

Hi Marisol! We're glad to know that Jason provided you with the professional service we strive for at BMW of Orland Park. We appreciate your feedback and look forward to serving you again in the future!

August 04, 2023

Service rep was excellent. Brad was not only. Efficient but he kept me updated on future service record More

by BPAPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

BMW of Orland Park responded

We're glad to know that Brad provided communicative and professional service! Thank you for choosing BMW of Orland Park!

August 03, 2023

James Hatchett is very knowledgeable, professional and helpful. He answered all my questions throughly with patience. James makes a trip for service less stressful. More

by PHDNHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Dukes
Aug 03, 2023 -

BMW of Orland Park responded

We're glad to know that James was able to provide you with a stress-free service experience at BMW of Orland Park. It's great hearing how knowledgeable and patient he was in answering all your questions. Thanks for the review!

August 03, 2023

My experience is always very professional and exceptional communication, follow up and feedback. Brad in the service department is a phenomenal representative and very understanding. More

by cottonrock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vosler
Aug 04, 2023 -

BMW of Orland Park responded

We're glad to know that Brad and our service department at BMW of Orland Park have been providing you with outstanding and communicative professionalism! Thanks for the positive feedback. Safe travels from the entire team!

August 02, 2023

Worst dealership I ever visit. Ridiculous prices for everything. Waiting two hours for paperwork to be completed More

by ANDYZUBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
Aug 28, 2023 -

BMW of Orland Park responded

Andy, we're sorry to read about your experience. We strive for efficiency and fair pricing, so it's disappointing to see we've missed the mark during your visit. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

August 02, 2023

Jordan was great! Listen to what I needed and provided great customer service, will recommend to friends and family More

by MADERIAWALSON
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 02, 2023 -

BMW of Orland Park responded

It's fantastic to know that Jordan was able to provide you with such great customer service at BMW of Orland Park. We appreciate your recommendations!

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