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BMW of Orland Park

Orland Park, IL

4.5
1,322 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,322 reviews

August 12, 2023

Thank you for the best experience buying a car, it was really fast and simple. More

by crystal.araseli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Orland Park responded

We are thrilled to hear that our team helped you secure an excellent vehicle so quickly. Thank you for choosing BMW of Orland Park, Crystal.

August 12, 2023

I've sadly spent more in repairs than car payments on my 2018 BMW M550i. But, Jason & Sherrie have helped make it less painful. Hoping not to need to come back until the next oil change is due! More

by FyrEater21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason & Sherrie
Aug 14, 2023 -

BMW of Orland Park responded

We're glad to know that Jason and Sherrie were able to assist you during your visits at BMW of Orland Park. We appreciate the feedback, and we'll be here for you when it's time for that oil change!

August 12, 2023

I brought my X3 in to this service center twice for the same issue regarding the driver restraint system. Both times I was told that the error light was due to things I had near the seat. I’ve cleared, the More

by KBFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Ricobene
Aug 15, 2023 -

BMW of Orland Park responded

I'm sorry to read about your recent experiences with us, especially regarding the unresolved issue with your vehicle and the lack of clear communication on our end. This is not indicative of the level of service we aim to provide. I'd like to personally assist you in resolving these matters as soon as possible. I will attempt to locate your contact information, but invite you to reach out to me directly in the meantime. Thank you, Brian Coster - Service Manager - 708-460-4545

August 12, 2023

Corey is always professional and helpful. He explains what work should be done now and in the near future with warranty options just in case the vehicle owner may need it. I’m thankful for hi More

by Schonella Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Orland Park responded

Schonella, it's great to know that Corey has been consistently professional and helpful during your visits at BMW of Orland Park. We appreciate the kind words!

Aug 20, 2023 -

Schonella Stewart responded

Please notify Corey that his continued professionalism towards my family, which includes two BMW X5s and a BMW X7 is appreciated not only for his professionalism but for his knowledge regarding the vehicles. May he continue to be an asset to BMW.

August 11, 2023

Everything was great from arriving and taken right away for service and got car back within the time they allowed. More

by ecozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

BMW of Orland Park responded

Ecozzi, we appreciate your feedback about your recent service visit. We look forward to assisting you again in the future. Best Wishes, BMW Of Orland Park

August 11, 2023

The car dealership offers a wide selection of vehicles with excellent customer service and competitive prices. More

by amitchell1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin, William Carroll
Aug 14, 2023 -

BMW of Orland Park responded

We're glad to know you appreciated our wide selection, competitive prices and excellent service at BMW of Orland Park. Thanks for the positive review!

August 11, 2023

The service was quick and efficient. It appears all problems were addressed. The cost was astronomical and almost unaffordable. Not sure I’ll be able to use them again. More

by YLB220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 11, 2023 -

BMW of Orland Park responded

YLB220, Thank you for taking time to leave feedback about your recent service visit. We hope to be of assistance to you again in the future. Best Wishes, BMW Of Orland Park

August 11, 2023

Took my car to check for brakes alarm my car has 12000 miles they told mi wife it will cost $1200 to fix it are you kidding a new car first time needed breaks ??? I left Mercedes Bens to get a better serv More

by TONYAGUILAR517
Recommend Dealer
No
Employees Worked With
Don’t know I was there yesterday
Aug 11, 2023 -

BMW of Orland Park responded

Tony, Thank you for taking time to leave us feedback about your recent visit. We regret to hear about your less than perfect visit. Please feel free to contact our Service Manager at 708-460-4545 to further discuss your concerns about visit and pricing. Best Wishes, BMW Of Orland Park

August 11, 2023

The service department got me in and out quickly so I could get on with my day. More

by DPRODEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in Service
Aug 11, 2023 -

BMW of Orland Park responded

DPRODEHL, your 100% satisfaction is what we strive for! Thank you for your feedback and we look forward to working with you again in the future. Best Wishes, BMW Of Orland Park

August 11, 2023

Took my car in a week ago. Bmw of orland park are very professional and efficient More

by nktamlieh4511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 11, 2023 -

BMW of Orland Park responded

Mktamlieh4511, Thank you so much for taking time to leave us a review about your recent visit! If anything else comes up, please do not hesitate to reach out. Best Wishes, BMW Of Orland Park

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