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BMW of Orland Park

Orland Park, IL

4.5
1,323 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,323 reviews

October 22, 2023

They are professional, prompt, detailed, thorough, and friendly. I rarely have any issues at this dealership. More

by Sheenastar1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 23, 2023 -

BMW of Orland Park responded

We're delighted to know that you've had such positive experiences at BMW of Orland Park! We strive for professionalism and friendliness in all we do. Thanks for the review, your feedback is greatly appreciated!

October 20, 2023

Dion was excellent in addressing my concerns and answering my questions. Also gave me a great deal on service so that was awesome! I was also happy to be able to get in same day. More

by BRITCUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion - Service
Oct 20, 2023 -

BMW of Orland Park responded

Brit, we're glad to know Dion was able to assist you effectively and provide a great deal on your service at BMW of Orland Park. We appreciate your feedback, thanks for choosing us!

October 20, 2023

Knowledgeable and efficient. The staff held my hands from beginning to end. I also enjoyed the coffee and tea bar. More

by DONNELL_LENOIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 20, 2023 -

BMW of Orland Park responded

Donnell, we're glad to know you found our team at BMW of Orland Park knowledgeable and efficient. We hope the coffee and tea bar added a nice touch to your experience! Hope to see you down the road!

October 20, 2023

Very nice and friendly staff They know how to help their customers Especially Ben was very professional More

by HALINKA.S66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 20, 2023 -

BMW of Orland Park responded

We're glad to know you had a positive experience with our team, especially Ben! Thanks for choosing BMW of Orland Park and sharing your feedback.

October 20, 2023

Simple process, clean car, fair price, pleasant staff. Love my new 2021 BMW X3!!!! Thanks Zeigler!!!! More

by Regan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

BMW of Orland Park responded

We're delighted to hear that you had a simple, hassle-free experience at Zeigler and that you're loving your new 2021 BMW X3! Your satisfaction is our top priority, and we're thrilled that you found the process to be smooth, the car clean, the price fair, and our staff pleasant. Enjoy your new BMW X3 to the fullest, and if you ever have any questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing Zeigler, and we appreciate your positive feedback! Best Wishes, BMW Of Orland

October 20, 2023

James is extremely good and providing updates and explaining what the vehicle requires to be repaired. More

by JOEL.HEFFERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
Oct 20, 2023 -

BMW of Orland Park responded

Joel, we're glad to know that James was able to provide you with the necessary updates and explanations at BMW of Orland Park. Thanks for sharing your experience!

October 19, 2023

I went to the BMW of Orland Park Saturday October 07, 2023 After I talk to them in a phone About the BMW X4 2021 Clean car Like the picture say And so I finished everything going smooth I did whatever More

by elhassan.mohamed90
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mahdi Armoush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Moreno is excellent
Oct 27, 2023 -

BMW of Orland Park responded

I sincerely apologize for any miscommunication made on our end. We strive to deliver a seamless and transparent purchase experience, and it was never our intention to mislead you. I would appreciate the opportunity to speak with you to see what I can do to help straighten things out. Please give me a call. Thank you, Dan Bustamante - General Sales Manager - 269-375-4500

October 19, 2023

Prompt attention. Great work on the car. Easy drop off and pick up for loaner. More

by JBMC1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 19, 2023 -

BMW of Orland Park responded

We're glad to know your visit to BMW of Orland Park was a breeze! Thanks for your support - see you down the road!

October 19, 2023

Service was excellent and fast. Tony Scanlon my rep was very knowledgeable and made the process easy. I liked the videos of the repair process too. More

by ARICCHIO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Accettura
Oct 19, 2023 -

BMW of Orland Park responded

Thanks for your kind words about Tony's knowledge and efficiency! We're glad to know you had a great experience with our service team and appreciated the videos provided. See you next time at BMW of Orland Park!

October 19, 2023

Quick and professional visit. Thorough and detailed. I was pleased with the service and will return! More

by BeeEmGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony S.
Oct 20, 2023 -

BMW of Orland Park responded

We’re happy to hear that our team was able to demonstrate our commitment to great service at BMW of Orland Park. Thanks for taking the time to leave us a review! We look forward to helping you on your next visit!

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