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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
1,322 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,322 reviews

February 14, 2024

Outstanding Dealership! I am very satisfied with my purchase. My sales rep Peter was simply amazing!!!! More

by geoffgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

BMW of Orland Park responded

We're so glad to know you had an outstanding experience with Peter at BMW of Orland Park! We appreciate your feedback and are here for any future needs. Enjoy your new ride!

February 12, 2024

I brought my car in for one issue and ended up paying for something else. Also came back a second and third time and car is still not working as it should. Issue has not been resolved. More

by DOLLY0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department. Issue not resolved
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Feb 12, 2024 -

BMW of Orland Park responded

Dolly0102, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and frustration you've experienced during your recent visits to our service department. We strive to provide top-notch service and ensure that all issues with our customers' vehicles are addressed promptly and effectively. We would greatly appreciate the opportunity to speak with you directly to better understand the specific concerns you have encountered with your car. Our goal is to work together to find a satisfactory solution and ensure that your vehicle is performing as it should. Please contact our Service Director at 708-460-4545. Best Wishes, BMW Of Orland Park

February 12, 2024

service advisor 4692 Jason Jakubowski was very knowledgeable, courteous, professional of his job. kept me fully informed of the entire process More

by MEBENTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason,jakubowski,4692
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Feb 13, 2024 -

BMW of Orland Park responded

We're glad to know that Jason provided you with such a great experience at BMW of Orland Park. We appreciate your kind words and look forward to serving you again in the future!

February 09, 2024

Very friendly and helpful with our automotive repairs. They also got it fixed very fast. More

by STEPHENIE Southard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kowal
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Feb 09, 2024 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! We appreciate your feedback and hope to assist you again in the future!

February 08, 2024

Great customer service. I have been going back to them for almost 15 years. They do a great job. I continue to recommend them. More

by dnowak328ix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason jakubowski (service) - 5 stars
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Feb 08, 2024 -

BMW of Orland Park responded

We're so glad to know you've been with us for almost 15 years at BMW of Orland Park! Thanks for your continued support and recommendations. We're here for anything else you might need down the road!

February 08, 2024

We have been utilizing this dealership for 7+ years with good service. Satisfaction for services through repairs and sales has been achieved by them. So far we will continue to utilize this dealership for o More

by DENEVERHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Feb 08, 2024 -

BMW of Orland Park responded

We're so glad to know that you've been satisfied with our service at BMW of Orland Park for over seven years! We appreciate your loyalty and look forward to continuing serving all your vehicle needs. Thanks for the review!

February 08, 2024

Very courteous and professional. Corey was impeccable. Mr car was completed at the estimated time, washed and ready to go! Thanks for a job well dine More

by RJFRATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Miguel
Report | Print
Feb 08, 2024 -

BMW of Orland Park responded

We're glad to know that Corey and the team at BMW of Orland Park were able to provide you with a professional service experience. It's great your car was ready on time, washed, and as good as new! Thanks for sharing this positive feedback.

February 07, 2024

Tony was great ! Customer service all around the service department was great from the service advisor to the porters , always leave my car super clean after having a More

by LMENDEZ0703
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 07, 2024 -

BMW of Orland Park responded

We're so glad to know you had a great experience with Tony and our team at BMW of Orland Park. We always aim for top-notch service, from advising to cleaning! Thanks for your review.

February 07, 2024

A great dealership and friendly staff. They will help you got things done, will let you know what needs to be done now. And later on. More

by STEVENMORRIS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 08, 2024 -

BMW of Orland Park responded

Steven, we appreciate your feedback about our team at BMW of Orland Park. We're glad to know you found us helpful and friendly! Thanks for choosing us.

February 06, 2024

Great service! Always satisfied with Tony. See you all next service. Best regards, Dominique Riley More

by DOMINIQUE RILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Feb 06, 2024 -

BMW of Orland Park responded

Dominique, we're delighted to know you had a great experience with Tony at BMW of Orland Park. We look forward to seeing you during your next service visit!

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