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BMW of Orland Park

Orland Park, IL

4.5
1,320 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,320 reviews

March 11, 2024

Ziegler has a great reputation in the community, and I found a few options for a new car on-line. My sales rep, Sid M. was most helpful and informative. Was a great day, left with a fabulous BMW. More

by EFKOCH
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

BMW of Orland Park responded

We're so glad to know you had a great experience with Sid and our team at BMW of Orland Park! Enjoy your fabulous new BMW, we appreciate the support!

March 11, 2024

My experience with Collen is always smooth she is a great sales person very personable and knowledgable. Also, I would like to thank Gabe for his professionalism as well. Great team. More

by diana.yancy32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Mar 11, 2024 -

BMW of Orland Park responded

We're delighted to know that your experience with Collen and Gabe at BMW of Orland Park was so smooth and professional. Thanks for the shout-out, Diana! We appreciate it.

March 10, 2024

My experience at BMW of Orland Park was great! Peter was very efficient, knowledgeable, and helpful with my new car purchase. Highly recommend! More

by ginalamonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

BMW of Orland Park responded

Gina, we're so glad to know that Peter was able to assist you efficiently with your new car purchase at BMW of Orland Park. Thanks for the recommendation!

March 09, 2024

It was great experience they fixed my tire. Was in and out in time promised More

by ZAINAH8314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 11, 2024 -

BMW of Orland Park responded

We really appreciate you taking the time to leave BMW of Orland Park this awesome review, thank you!

March 09, 2024

Dion was very professional and helpful in assisting me with my service. Overall very pleasant experience. They also send you a video of them servicing your vehicle which is great. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Mar 11, 2024 -

BMW of Orland Park responded

We're glad to know you had a pleasant experience with Dion and our team at BMW of Orland Park. The video service is just one way we try to keep things transparent for our customers. Thanks for the positive feedback!

March 09, 2024

Dion was the best and very professional. He kept me updated on my service and explained everything very well. You should be proud to have him in the service department. More

by JOE.PERFETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Mar 11, 2024 -

BMW of Orland Park responded

Joe, we're glad to know that Dion provided you with excellent service at BMW of Orland Park. We appreciate your feedback and will definitely share this with our team!

March 08, 2024

Mr. James Hatchet was very professional and helpful. He was giving me updates on my car status. More

by NEFRODOC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski, James Hatchet
Mar 08, 2024 -

BMW of Orland Park responded

Thanks for sharing your feedback with us! It's great to hear James ensured you felt updated throughout your recent service at BMW of Orland Park. We wish you smooth, safe miles ahead and hope to see you next time!

March 08, 2024

I bought a brand new car and unfortunately I am having to take it to the BMW service department twice now and they still didn’t fix the issue. Not sure what to do, but this is the worst experience of my life More

by Mtahabaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir Abedrabo
Apr 29, 2024 -

BMW of Orland Park responded

I'm really sorry to read about your experience. It's certainly not the standard we aim for and I understand how frustrating this must be. I'd like to help resolve this issue with your new car as soon as possible, so please get in touch when you can. Thank you, Brian Coster - Service Manager - 708-460-4545

March 07, 2024

Jason K was our service staff member. He was very professional and explained things in great detail. It was a pleasure to work with him. The next time we need to come in, we'll try to get More

by JUSTCHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason K
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know that Jason provided you with detailed and professional service at BMW of Orland Park. It's great to see your satisfaction. We are here for anything else you might need down the road!

March 07, 2024

Very good customer service with the services department. Also, the service mgt was very helpful with my issues. Thank you More

by WILLIE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know our service department at BMW of Orland Park was able to assist you effectively. Thanks for your positive feedback, we appreciate it!

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