BMW of Orland Park

The best service we have ever received at a Dealership from the entire staff! We purchased a 2024 BMW x3, and our salesperson was Gus Gertos. He is definitely an asset to your dealership! Very profession from the entire staff! We purchased a 2024 BMW x3, and our salesperson was Gus Gertos. He is definitely an asset to your dealership! Very professional, quick, and courteous. More

Service was quick, friendly and thorough. Purchased a used car from another dealer and brought it in for an inspection. There was a lot of work that needed to be done. Richard was very reassu Purchased a used car from another dealer and brought it in for an inspection. There was a lot of work that needed to be done. Richard was very reassuring that despite the repairs needed, it was a good car. Nick was great by walking me through the process of what happens next. Despite the bad news, I felt very comfortable that the staff was genuinely concerned. More

Jason in the service department was fantastic! Outstanding customer service! He went out of his way to make a difficult situation not so bad, he is the best! Outstanding customer service! He went out of his way to make a difficult situation not so bad, he is the best! More

Anthracite brown poplar is not at all accurate in the picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract. picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract. More

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him. More

Worked with us on trade and pricing of new car. Took time to explain positives and negatives of each model. Took time to explain positives and negatives of each model. More

When I walked in no one greeted or acknowledged me even if I was looking lost reading sign to find out where to pick my car up. The lady who took my payment was not so friendly either did not greet me jus if I was looking lost reading sign to find out where to pick my car up. The lady who took my payment was not so friendly either did not greet me just like your here to pick up a your car. It could have been because I’m black or all the workers that were there have poor customer service skills. And if that’s so I guess that’s how BMW like their employees. More

Friendly atmosphere, comfortable/ clean setting and professional staff / excellent service. Service advisor, Tony Scanion was very polite/ technically sound. professional staff / excellent service. Service advisor, Tony Scanion was very polite/ technically sound. More

Very careless about the cars they sell, zero attention to detail. When someone asks to be provided with detailed pictures they should not be lied to. If this was happening at a Hyundai dealership you may be detail. When someone asks to be provided with detailed pictures they should not be lied to. If this was happening at a Hyundai dealership you may be able to get away with it. Also, please mount plates accordingly to BMW standards, I have 4 paint chips that made it all the way through the paint because they did not care to install a proper licence plate bracket. And your financial guy needs to stop telling bed time stories about his issues with BMWs because people are gonna have nightmares about this. Very unprofessional! More

Went to get an oil change, and the service was excellent. The workers were very nice and helpful. The workers were very nice and helpful. More