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BMW of Orland Park
Orland Park, IL
1,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,316 reviews
Verified Customer
April 01, 2024
Dion was great. I had a very long wait. He kept me informed and provided me with transportation to take care of other obligations while I waited. I had a very long wait. He kept me informed and provided me with transportation to take care of other obligations while I waited. More
by KB
Employees Worked With
Dion
March 31, 2024
Jason J is the bomb. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. More
by STEVE@ROMASPORTSCLUB.COM
March 31, 2024
I brought my car in for service on a recall issue. Scheduling was easy to meet my needs and my car was ready when I expected it to be. Everyone I worked with was fine. Scheduling was easy to meet my needs and my car was ready when I expected it to be. Everyone I worked with was fine. More
by BENNITT19831
Employees Worked With
Nick
March 29, 2024
Just in for 10,000 check up and oil change. No issues. Dealership under construction so should be back to normal after construction for guests to wait. No issues. Dealership under construction so should be back to normal after construction for guests to wait. More
by EEADAMS1
Employees Worked With
Corey
March 29, 2024
Professional and helpful. Performed maintenance on car and did not wait a long time. Clear about what service was being performed and liked the ease of booking online. Performed maintenance on car and did not wait a long time. Clear about what service was being performed and liked the ease of booking online. More
by SPIDER1845
March 29, 2024
Dropped my car off at 10:15. They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I ha They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I had to wait almost a whole hour on too of the 3 I had already waited. The oil cap was not screwed on tightly which made the weird sound. It goes to show that my car was not tested or thoroughly looked at before texting me that my car was finished or handing me back the keys. Easy fix with no damage, but if I’m paying for a luxury car, I expect luxury service. More
by AMNAHHZAIYEN96
Employees Worked With
Other Employees :
Dion. He took my car in almost immediately and set up a shuttle service for me to get home rather than wait for my car. He texted me throughout the day with updates which was much appreciated.
