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BMW of Orland Park
Orland Park, IL
1,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,316 reviews
April 25, 2024
They gave me a better deal than other dealerships and the sales consultants were especially friendly. sales consultants were especially friendly. More
by minsoocheon
Verified Customer
April 25, 2024
I really like my sales person Collen Wright she is personable and professional. She calls me every year on my Birthday. She is the greatest personable and professional. She calls me every year on my Birthday. She is the greatest More
by ENGILLIS2
April 24, 2024
The overall service was a lot less than desired. I understand they cannot prevent back order or the construction on site, but the communication was horrible. I did not have my new car (2024) for 26 I understand they cannot prevent back order or the construction on site, but the communication was horrible. I did not have my new car (2024) for 26 days and they never offered me a loaner until I asked about 19 days in. They waited to do other work until they got the parts for different work which delayed getting my car back when the parts they were waiting for was a couple hour fix and the other work took days. In the end I got my car back and it was filthy. I have never owned a bmw, but all other cars I have owned the service has been great and no matter what the car was in for I got an inside and outside wash More
by LUKERMUSSELMAN
Employees Worked With
Na
April 23, 2024
I bought a bmw in 2015 I was very happy and that’s the reason I came back to buy my 2024, the salesman and genius were very helpful reason I came back to buy my 2024, the salesman and genius were very helpful More
by PLILAS
Employees Worked With
April 23, 2024
Nick Shellberg was awesome! He explained my service recommendations very well and provided reasonable options that kept my vehicle and pockets happy!!! He explained my service recommendations very well and provided reasonable options that kept my vehicle and pockets happy!!! More
by SGILESRN
Employees Worked With
April 22, 2024
The entire process was wonderful starting with Will Ohare and then Anir. They explained everything in detail from the financial end to warranty’s and then operation of the vehicle. A great dealership., and then Anir. They explained everything in detail from the financial end to warranty’s and then operation of the vehicle. A great dealership., I will definitely be back to buy another vehicle in the future. Thanks More
by jitr
April 21, 2024
Great people but finance guy is a joke you can’t trust him I understand he wants to make money from Warrenty we are not stupid anymore we know you get commission from the Warrenty if not the full amount b him I understand he wants to make money from Warrenty we are not stupid anymore we know you get commission from the Warrenty if not the full amount but you have to give and take with the customers for few hundred dollars you lost a customer when he’s buying a car for 95000 worth More
by NOFALS.225
April 21, 2024
Everything was smooth and efficient. Got the car in a very timely manner with no hassle. Got the car in a very timely manner with no hassle. More
by mken0421
Employees Worked With
