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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.5
1,316 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,316 reviews

May 15, 2024

Poor reception by service writer. No feedback while car work done. Very distant. Oil change took almost 2 hrs. Asked to check rear tire. No indication this was done. Was glad More

by RZOHFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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Jun 18, 2024 -

BMW of Orland Park responded

I'm sorry to read about your recent experience with us. We aim for efficient and communicative service, so it's disappointing to see we fell short during your visit. Your feedback is important as it helps us improve our services. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Joe Digiovanni - Sales Manager - 708-460-4545

May 14, 2024

Even with all the remodelling going on. .staff is providing excellent service. Many graciously guided us around. More

by JUDYV54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in setting up maintenance
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May 15, 2024 -

BMW of Orland Park responded

We're glad to know that our team at BMW of Orland Park was able to provide excellent service despite the ongoing remodeling, Judy. Thank you for your understanding and positive feedback!

May 13, 2024

waited too long( 2 hrs) for simple a simple tire ispection and or change , it may have been longer if I didn't inquire . More

by PAWULAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Jun 18, 2024 -

BMW of Orland Park responded

We're sorry to read about your long wait for a tire inspection and change. We understand how valuable time is, and we apologize if our service did not meet expectations on this occasion. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

May 13, 2024

Quick and friendly check in. No unexpected costs or add-ons. The video they provided was a bonus. More

by dduffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in service
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May 13, 2024 -

BMW of Orland Park responded

We're thrilled to hear that your BMW of Orland Park experience was a smooth success and that you appreciated our video! Thanks for working with us. Safe travels!

May 13, 2024

Responsible and timely service in all aspects of my new lease. I was very pleased with the excellent service. More

by nsparakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

BMW of Orland Park responded

We're delighted to know that you found our service at BMW of Orland Park timely and responsible. Thank you for choosing us for your new lease, we appreciate the positive feedback!

May 13, 2024

My purchase at Zeigler BMW of Orland Park with Peter Denbroeder was exceptional. Peter met us in the parking lot, he greeted us with a smile and made us feel welcome. Throughout the process, he was incr More

by JSB
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

BMW of Orland Park responded

We're so glad to know that Peter made your experience at BMW of Orland Park exceptional! It's great to see you felt welcomed and well-informed throughout the process. Thanks for recommending us, we appreciate it!

May 12, 2024

Always good! Even with the construction going on they still did their best to accommodate us as customers. More

by TPARHAM5524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Johnson
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May 13, 2024 -

BMW of Orland Park responded

We're glad to know that you had a good experience with us at BMW of Orland Park, even amidst the construction. We always strive to provide top-notch service no matter what! Thanks for your understanding and support.

May 11, 2024

Repairs were done with precision. Jason J. Is one of you too seasoned advisors. He is exceptional. More

by DOUGLASGAINES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jacobowski
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May 13, 2024 -

BMW of Orland Park responded

Douglas, we are glad to hear that Jason and the team have provided excellent service. Thanks for choosing BMW of Orland Park!

May 11, 2024

Spectacular treatment received from Ross! Friendly and kind. The entire purchasing process has been a pleasure! More

by Víctor Calleja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicente , Ross Ricobene
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May 13, 2024 -

BMW of Orland Park responded

Víctor, we're delighted to know that Ross provided you with a spectacular buying experience at BMW of Orland Park. Thanks for your kind words and enjoy your new ride!

May 10, 2024

Jason ,the service adviser took good car of me. My vehicle was completed quickly as promised. More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 10, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are thrilled that Jason took excellent care of your service needs. See you next time!

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