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BMW of Orland Park
Orland Park, IL
1,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,316 reviews
Verified Customer
May 19, 2024
The place is undergoing construction and a bit disorganized The waiting time was very very long disorganized The waiting time was very very long More
by YASSERHUSSEINMD
Employees Worked With
May 18, 2024
The experience of taking the car in was done efficiently, even though there were a lot of customers in line to get serviced. I felt like I was a priority. Everyone was professional and courteous. I even got even though there were a lot of customers in line to get serviced. I felt like I was a priority. Everyone was professional and courteous. I even got there a little late to pick up my vehicle and the person took the time out to help me and get me out the door. It was a great experience, even though no one wants to have to fix their car you guys made it easy And my repair rep was fantastic. I think his name is Richard. He was awesome. I will always come back to you guys for all of my car maintenance and upkeep and I will purchase my next BMW from you guys special thanks to Sid Armoush as well. He help me get Lined up for service as well. More
by NELSON.B.SMITH2
May 17, 2024
I had a great experience at BMW Orland Park! Joe and Amir made sure that everything was perfect and went above and beyond to make sure that my car was exactly what I ordered. I’m loving my new Joe and Amir made sure that everything was perfect and went above and beyond to make sure that my car was exactly what I ordered. I’m loving my new 2025 X5,…thank you!! More
by doniellakinsella
May 17, 2024
Great customer service. Service members was punctual and answered all my questions and returned my vehicle in a reasonable amount of time. Service members was punctual and answered all my questions and returned my vehicle in a reasonable amount of time. More
by DENWILSR
Employees Worked With
Service department
May 17, 2024
Always excellent customer service and a top notch team. Highly recommend them and Dion!! You won’t be disappointed!! Highly recommend them and Dion!! You won’t be disappointed!! More
by michaelm2010
Employees Worked With
May 15, 2024
Service worked out well, however started a bit rocky. We scheduled service for a specific day to ensure we'd have a loaner vehicle. At first, the service team mentioned there was not a loaner available, We scheduled service for a specific day to ensure we'd have a loaner vehicle. At first, the service team mentioned there was not a loaner available, but after a bit of pushing, a loaner magically appeared. Fortunately the transportation team was available to do a swap and bring my car to me directly once the work was completed and swapped out for the loaner vehicle. While the result was positive, getting to this point was not the most positive experience. More
by marisa.sniff
