BMW of Orland Park

I visited this dealership over a 5 year period as I was interested in owning a BMW, but had not bought a car in this class before. I was an American car buyer who broke away and bought Honda's for the past interested in owning a BMW, but had not bought a car in this class before. I was an American car buyer who broke away and bought Honda's for the past 10 years. I wanted the next step up. I reviewed every car on the market including Lexus, Audi, BMW, Honda, Ford; you name it. I looked at them in detail and could not find anything I honestly liked. I kept coming back to BMW as the best overall quality and design styles I liked. Doug Panko probably seen me 20-30 times over a 3 year period. Although at anytime I could have easily purchased the car, I was in no rush and did not want to make an emotional purchase. In fact the incentives and programs had no real determining facor in my purchase as I needed to feel good about the car and the dealership before I bought. When I overcame my concerns about the vehicle then I focused on the deal. Orland Park BMW was easy to work with and in the end they price matched the best deal I could find by beating it by $200.00. It was important to me to work with my local dealer, but I also needed to feel good about the deal. I am loyal to where I buy and I did not want to travel to far for service, but was willing to do so if need be. I think if your looking at buying a BMW you should visit with Doug Panko. His deamanor and knowledge of the vehicles is as good as it gets. He's non threatning, very knowledgeable and professional. He always had the latest information and reviews to share with me when I randomly came into the showroom. In the end I bought a 2012, 528xi. The paperwork and finance details were easy to do and quick. I really was amazed when Doug took me through the car upon delivery. He did not seemed rushed and did a excellent job of explaining the car to my wife and I. In the end Doug made me feel that his job of selling me the car was just the beginning. The way he explained things at delivery I feel as though he is a long term customer care advisor that is there to help me with anything associated with my experience, including scheduling service visits. I've only owned the car for three days and am still in the honeymoon phase, but from what I've seen so far Im happy. More

I had the best experience working with Luis Corral and BMW Orland than any other dealership. Luis was very professional and friendly which made me feel at ease. He gave me a great deal on my new X3 whic BMW Orland than any other dealership. Luis was very professional and friendly which made me feel at ease. He gave me a great deal on my new X3 which was a christmas present to myself. We have now created a lasting work relationship. If you are looking to buy a BMW, Luis is definitely your guy. More

It was my first time to this dealership. It was by far my best car buying experience ever. There was no pressure at all. My salesman Doug was very passionate about BMW safety and technology and was very info best car buying experience ever. There was no pressure at all. My salesman Doug was very passionate about BMW safety and technology and was very informative. The paperwork was over in about 15 minutes. They definitely have that part streamlined also. Overall it was great and I would highly recommend them More

It was my first BMW and was a great experience buying the car like driving the car. The folks where great and I would highly recommend. car like driving the car. The folks where great and I would highly recommend. More

This was a trouble-free purchase. I had the chance to meet with a couple members of the dealership outside of the lot and then made the choice that this would be the dealer to move forward with and more meet with a couple members of the dealership outside of the lot and then made the choice that this would be the dealer to move forward with and more then worth my drive from Chicago. I spoke with the people I had met and they introduced me to Joe who was easy-going and very personable. We discussed what I was looking for took a couple of test drives and I left my first visit just waiting for Joe to locate the color I had chosen. He called back the next day and I had the car a few days later. Joe's insight, experience, along with his laid back style made this a great buying experience. More

Being a younger customer, I always experience judgement due to my young age while buying a car, especially from a company like BMW. Mr. Gertos approached me with a friendly face, and I didn't feel judged. due to my young age while buying a car, especially from a company like BMW. Mr. Gertos approached me with a friendly face, and I didn't feel judged. He showed me the car that I saw online, and explained everything about it in great detail. He was extremely helpful and answered all my questions. Two days later, I purchased the car (2012 X5 35i). He did everything he could to help, and even got us a discount. I really felt very comfortable with Mr. Gertos. He is really a great salesman. After purchasing the car, he further explained everything about it and how to use it, I left the dealership being able to control everything in the car with ease, I didn't even need to use the manual! All the employees were nice as well, I would really recommend BMW of Orland Park, and recommend Mr. Gertos even more! I love my new car, thanks! More

I visited BMW OF ORLAND PARK. I had no intention of buying a BMW, I was met at the door by Mr Louis Corral, I told Mr Louis that am here to see the Newly Redesign 5 series. He took me on a Test Drive. buying a BMW, I was met at the door by Mr Louis Corral, I told Mr Louis that am here to see the Newly Redesign 5 series. He took me on a Test Drive. Politely, Mr Corral Answered all my Questions. He's Approach is Outstanding, I am so delighted and very satisfied with the Service I recieved. I bought a New BMW 5, THANK YOU SO MUCH LOUIS, FOR YOUR HARD WORK. More

This was my fourth purchase from BMW of Orland Park in the past couple of years. Each experience was as good as the first. I feel that my business is truly appreciated, and Guy Accettura has been excel the past couple of years. Each experience was as good as the first. I feel that my business is truly appreciated, and Guy Accettura has been excellent. The service department is great as well, as they have been very attentive to any needs that I have. Whether it was buying my second 750Li or my second X5, the experience from beginning to end was no-nonsense and handled very professionally. My experience with BMW of Orland Park has ben very positive, and I will continue buying my cars from this dealership and from Guy Accettura. More

Awesome customer service, and definitely would purchase a car from this dealer again! Worked with my price range very well and accommodated my expectations. A+! car from this dealer again! Worked with my price range very well and accommodated my expectations. A+! More

I had a wonderful experience shopping and purchasing my "BEAUTIFUL" 2011 BMW X3 at Orland Park BMW. My sales persons were very professional and proficient. I now enjoy driving my ultimate machine. Thanks "BEAUTIFUL" 2011 BMW X3 at Orland Park BMW. My sales persons were very professional and proficient. I now enjoy driving my ultimate machine. Thanks BMW!!! More