BMW of Orland Park

Very Good Experience I recently purchased a 2015 X5 from this dealership. I researched the purchase for about a month prior and had discussions with two other dealerships. I recently purchased a 2015 X5 from this dealership. I researched the purchase for about a month prior and had discussions with two other dealerships. BMW of Orland Park was the best, by far, of all three. BMW of Orland Park was fair and straight forward with their pricing, pleasant and courteous to deal with, did not try to sell me a vehicle that did not meet my requirements and utilized low-pressure tactics. My experience included interactions with Lila Odeh, Bill O'Hara, Pete Lazic and Guy Accettura. I would recommend potential customers seek out this dealership when considering a purchase. More

Outstanding customer service I had the pleasure of purchasing my second BMW. My salesman was Luis Corral. He was extremely helpful, accommodating, and overall professional. He per I had the pleasure of purchasing my second BMW. My salesman was Luis Corral. He was extremely helpful, accommodating, and overall professional. He personally call my mother to explain financing to her. This was a month after we had purchased the vehicle. He still care about our experience. Thank you again. Luis More

The best of the best, Bill Earnest. First time car buyer and ended up at Zeigler BMW of Orland Park. I already knew what car I wanted, a 2007 lexus IS250 awd, and lucky for me I was able First time car buyer and ended up at Zeigler BMW of Orland Park. I already knew what car I wanted, a 2007 lexus IS250 awd, and lucky for me I was able to meet Bill Earnest there. Bill helped make that a great car buying experience. He was very helpful along the way, showing me the car and encouraging me to fully test the car out insuring it was a very reliable vehicle, I felt I was in excellent hands. Bill showed nothing less then the highest level of professionalism and integrity. I learned a lot in my time spent there with Bill and I fully intend to recommend BIll to anyone looking for a car, not only because he is a honest and trustworthy advisor, but also because he himself is a great person. More

Bill Earnest Dealt with Bill via e-mail. Could not make a deal. That said, I had shown him a deal I had on the table and he had no problems telling me I should t Dealt with Bill via e-mail. Could not make a deal. That said, I had shown him a deal I had on the table and he had no problems telling me I should take what other dealer offered, he could not touch it. Will surely go to him for next BMW. More

Want A Great Experience? Just Ask For Bill Earnest! Came in looking for a proper CPO 3 Series… Bill landed me on the perfect car and could explain everything one could possibly seek to learn about it Came in looking for a proper CPO 3 Series… Bill landed me on the perfect car and could explain everything one could possibly seek to learn about it like it was the back of his hand. He has a true passion for the BMW brand, building customer relationship, and making sure the car you're on is the car you'll love. All for a VERY FAIR price! If you're looking for a headache free and truly enjoyable car buying experience, look no further. Just ask for Bill! -E36 M3 More

Bill Earnest. Enough Said! This was my first visit to BMW of Orland Park, but my second BMW purchase from Bill Earnest. Bill goes above and beyond for his customers and dare I This was my first visit to BMW of Orland Park, but my second BMW purchase from Bill Earnest. Bill goes above and beyond for his customers and dare I say, I TRUST a car salesman! ;) I bought from Bill at another BMW dealership a couple of years ago and had a great purchasing experience, so I didn't think twice about making the drive to Orland Park to meet with him once again. Additionally, we had great interactions will all of the staff at BMW of Orland Park that we came into contact with. The finance professional we worked with was incredibly helpful and took time explaining everything (even my stupid questions). We are forever customers of Bill Earnest and look forward to visiting BMW of Orland Park again. More

Great service and sales Had a problem with my 328 convertible. "V" at service intake is always a pleasure to deal with. "Jeff" the foreman gave personalized service even pr Had a problem with my 328 convertible. "V" at service intake is always a pleasure to deal with. "Jeff" the foreman gave personalized service even providing his cell number. Randy Boomsma, service manager is a credit to the administrative staff at this dealership. I decided to trade off my 328 convertible and order a new 2015 428 convertible. I worked with Bob Hardy. Bob quoted me the rock bottom price immediately. There was no negotiation necessary. My new car is in production and I anticipate a quick and flawless delivery upon it's arrival at this dealership. More

Excellent shopping experience with Bill Earnest What a great experience I had working with Bill Earnest. He is a true professional who has 15 years experience with BMW. He KNOWS the product. Bill we What a great experience I had working with Bill Earnest. He is a true professional who has 15 years experience with BMW. He KNOWS the product. Bill went to great measures to find a BMW that would fit for me. In the end, I did not buy a BMW only because I was looking for a vehicle with a soft ride while the BMW is more of a sporty ride. To make matters even more difficult I stuck to my budget plans. Nevertheless, if you are shopping for a BMW or plan on buying one, your best bet is to seek out Bill Earnest at BMW of Orland Park. He will make your shopping or buying experience an enjoyable one. More

Horrible First visit was fine. Based on that I went there for a second service. What a horrible experience! Car was there two days, when I called once just to First visit was fine. Based on that I went there for a second service. What a horrible experience! Car was there two days, when I called once just to check if it was done (based on what I had been told)..the 'service advisor' ( yeah right) told me that he would call me when it was...curtly. I let that one go. Next day got a call that it had been done. I drove for 45 minutes to get there and guess what, it was not. The work was very minor. ....people working there could not find the parts in their parts department even though they had been sitting there for 2 days. When I got there, they said they had misplaced the parts and told me " this is going to take some time," I waited for 1.5 hours more for them to install simple parts (Plastic mud shield). But it was the demeanor I encountered, absolutely no apology or empathetic statement or gesture whatsoever!! From the management or the workers. Am I going to take my 120 grand car there again??? I am livid. More

BMW of Orland Park was an absolute pleasure to buy a vehicle from. I had the pleasure to work with Bill Ernest (Sales), Chris Abernathy (Finance Manager), & Mike Messer was an absolute pleasure to buy a vehicle from. I had the pleasure to work with Bill Ernest (Sales), Chris Abernathy (Finance Manager), & Mike Messer (Pre Owned Manager). These individuals are extremely professional. First class individuals, work for a first class company. I will continue to purchase BMW's, based off the experience I recently had. It was a smooth and easy process so, I will continue to refer friends/family to BMW of Orland Park. More