BMW of Orland Park

What did I expect ? Yes, of course, I expected good treatment from a BMW dealership but this was truly exceptional from the service rep, James Hatchett, who greeted me an Yes, of course, I expected good treatment from a BMW dealership but this was truly exceptional from the service rep, James Hatchett, who greeted me and handled my repair and recall, to the meeting with the mechanic who explained, in detail, what was needed and time element, to the young lady handling the waiting room (cookies, fruit and water), in a comfortable environment, to the loaner representative and transaction (smooth, courteous and prompt). I did not purchase my used vehicle here (although I looked for my particular model) when buying, but I highly recommend this dealership and will return for service and next purchase. More

The O'hara's did a phenomenal job as always The dealership gets high remarks from me because of the long relationship I have with Bill & Will O'hara. They have always helped make the deal work w The dealership gets high remarks from me because of the long relationship I have with Bill & Will O'hara. They have always helped make the deal work with their creative thinking and williness to sell a vehicle. They are the reason I buy from Zeigler. More

Professional Everyone was very professional and courteous. They appreciated how busy I am and did not waste my time. "They were helpful in putting it together qu Everyone was very professional and courteous. They appreciated how busy I am and did not waste my time. "They were helpful in putting it together quickly. More

Great Experience One of the best car buying experiences. My saleslady worked to find the perfect car for me. Once I told her what I wanted she didn't stop until she One of the best car buying experiences. My saleslady worked to find the perfect car for me. Once I told her what I wanted she didn't stop until she found it. Everyone from the finance manager to the BMW Genius Expert were helpful and made my first BMW purchase a great experience. Thanks for everything Ziegler BMW of Orland Park. More

Awesome My time at this dealership was spent wisely! Darryl, was my original salesperson, he was great, however I came in earlier then scheduled (on Darryl da My time at this dealership was spent wisely! Darryl, was my original salesperson, he was great, however I came in earlier then scheduled (on Darryl day off) and Luis was my very helpful and pleasant salesman that helped us with our 2014 535 I drive purchase. Thank you Mr Dukes with the easy process of financing. the only issues I had is all the hits on my credit and not knowing which bank was being used. My credit protection was dinging a lot! More

Greatest experience ever Very easy to work with, very knowledgeable, no pressure sales and had a lot of product. I really enjoyed the process. Thank you Colleen Wright f Very easy to work with, very knowledgeable, no pressure sales and had a lot of product. I really enjoyed the process. Thank you Colleen Wright for all your help with my purchase. You were exceptional. More

Professional I try always to work with Jason although I've worked with many service reps over the years. I appreciate his professionalism. I like the fact that he' I try always to work with Jason although I've worked with many service reps over the years. I appreciate his professionalism. I like the fact that he's a familiar face, and always consistent. I also value the mechanics expertise. More

Service representative Air bags questions were answered and calls were returned need to find out about warranty work that need to be done on my from carmax Air bags questions were answered and calls were returned need to find out about warranty work that need to be done on my from carmax More

Service My car's display panel was not working, I spoke with James, he arranged for me to bring it in at a time that was convenient for me. The service was p My car's display panel was not working, I spoke with James, he arranged for me to bring it in at a time that was convenient for me. The service was prompt and efficient, the matter was resolved. More

High Pressure Sales Had very bad experiance today with this dealer during price negotiation. They still use high pressure sales tactics that I thought were long gone. I w Had very bad experiance today with this dealer during price negotiation. They still use high pressure sales tactics that I thought were long gone. I was ready to buy a car today but i felt mistreated and walked out. More