BMW of Orland Park

I was in and out as I was told... no delay. . James handled the service that I needed very well. I also had to see Damian, the genius, and he handled my issue and educated me as to how the problem cou handled the service that I needed very well. I also had to see Damian, the genius, and he handled my issue and educated me as to how the problem could be solved. More

Went in for service during COVID-19 peak infection period. Many employees not wearing masks. Inexcusable and dangerous. Will report to IDPH. NO EXCUSE for this behavior. Will never return to this d period. Many employees not wearing masks. Inexcusable and dangerous. Will report to IDPH. NO EXCUSE for this behavior. Will never return to this dealership. Had to stay in a corner of the new car showroom to stay away from employees not taking COVID safety seriously. If you need your BMW serviced, STAY AWAY FROM THIS DEALERSHIP. Obviously, they don't care about their customer's lives! More

I have been serving my cars exclusively with Jason Jakubowski and Tom Jordan for years and they always goes above and beyond for me and my family. Jakubowski and Tom Jordan for years and they always goes above and beyond for me and my family. More

From the moment I first contacted Zeigler Auto Group their customer service was incredible. Our salesman was Scott Wagner. Scott immediately returned my emails and when we arrived at the dealership we w their customer service was incredible. Our salesman was Scott Wagner. Scott immediately returned my emails and when we arrived at the dealership we were greeted by several employees that offered to help us and made sure we were taken care of. My husband and I have bought several vehicles over the years from several different dealerships and we have never had such a smooth and pleasant experience. We will definitely buy our next vehicle from Zeigler Auto Group. More

Great and friendly staff in each department, prompt customer service. My vehicle was completed and delivered as promised. Richard in service was more than helpful throughout the process. customer service. My vehicle was completed and delivered as promised. Richard in service was more than helpful throughout the process. More

Ziegler BMW in Orland Park is one of the best when it comes to customer satisfaction. Very kind and friendly. In and out quickly. Thank you comes to customer satisfaction. Very kind and friendly. In and out quickly. Thank you More

I’m always pleased with the service department. They service my car, clean it and out of the door I go. Good customer service! Happy service my car, clean it and out of the door I go. Good customer service! Happy More

Communication and customer service does not make me feel welcome as a customer. After I spent over $700 they lied about my car being washed. welcome as a customer. After I spent over $700 they lied about my car being washed. More

I had servicing (oil change) done. It took 90 minutes. I observed some staff walking around without masks, and no social distancing. No hand sanitizers placed anywhere . I felt uncomfortable to stay that lo observed some staff walking around without masks, and no social distancing. No hand sanitizers placed anywhere . I felt uncomfortable to stay that long in that environment . More

I have been ripped off repeatedly by this dealership. Me and my family own many BMWs bought from this dealer. Disappointed. Going to another dealer. and my family own many BMWs bought from this dealer. Disappointed. Going to another dealer. More