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BMW of Orland Park

Orland Park, IL

4.5
1,316 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,316 reviews

March 24, 2023

Rich is always a pleasure to work with, he always answers my questions and goes above and beyond whenever I need service for my M4 More

by Ronnie Haleem
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 24, 2023 -

BMW of Orland Park responded

Ronnie, it makes our day to read that Rich exceeds expectations! Thank you for sharing and leaving BMW of Orland Park a five-star review. See you next time!

March 21, 2023

Richard service advisor at orland park BMW is excellent and very helpful. He got my car serviced immediately and called when done . More

by kathy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool service advisor 5 star
Mar 21, 2023 -

BMW of Orland Park responded

Kathy, thank you for the review! We are so glad to hear that Richard delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Orland Park!

March 20, 2023

I had the worst experience with the service of this dealership. Starting with the loaner, how much time it took to fix it etc. More

by Auriuslyg
Recommend Dealer
No
Employees Worked With
Randy Boomsma
March 02, 2023

Will was super awesome! Please see him if you are interested in any BMW. Will walked me through the car purchase and made sure I was happy and got the right car. Will tried More

by mkwongshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Carroll
Mar 02, 2023 -

BMW of Orland Park responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Will and the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

February 06, 2023

Stale atmosphere, lacks a warm and welcoming environment. All staff has their head down, don’t offer to help, don’t smile. I don’t look forward to visits to this dealership. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Boomsma
January 31, 2023

I had a great experience purchasing my new vehicle at BMW of Orland Park! William Carroll was my sales consultant and he made the whole process very easy from start to finish. He followed up with me consiste More

by beatricemuresanu
Recommend Dealer
Yes
Employees Worked With
William Carroll, Gabe Jarquin
Feb 01, 2023 -

BMW of Orland Park responded

Congratulations on your new car, Beatrice! It is great to see that William and the team are going above and beyond to provide our guests with excellent car-buying experiences. Thanks for choosing BMW of Orland Park!

January 04, 2023

I would not recommend Ziegler BMW of Orland Park. They are very dishonest and cannot be trusted. They initially caught my attention by offering a $3750 discount if I custom ordered a new X5, and afte More

by NT78
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mateen
Jan 27, 2023 -

BMW of Orland Park responded

If there was a mistake on our end, then I sincerely apologize, but we don't run our business to mislead customers. I'm concerned to see this feedback and I'd like to look into what happened here so I can properly address the issue. I won't be able to locate your contact information without a name, so please reach out to me directly. Thank you, Dan Bustamante - General Sales Manager - 269-375-4500

December 16, 2022

Servicing was done in a timely and professional manner. No complaints. Everything went as expected. More

by David E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 16, 2022 -

BMW of Orland Park responded

Thank you for the great review and kind words about us here at BMW of Orland Park!

November 17, 2022

BMW Of Orlandpark. Is one of the best dealership around. Employees are always friendly. The advisors are very knowledgeable.The service on your vehicle is alway excelle More

by airbornekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

BMW of Orland Park responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

November 12, 2022

Drove 3 hours to check out a car I saw on their website. Scheduled an appointment with them. The day of the appointment 2 hours into driving I got a text from them saying the car was sold the prior day. The More

by Toulee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sid Armoush
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