Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
1,318 Reviews
Contact Dealership
View Awards

11030 W 159th St

Orland Park, IL

60467

Directions

By Type

Showing 1,318 reviews

July 22, 2023

SYD, Did a Wonderful job. He kept me updated to when the car was ready and made me feel special. Customer satisfaction was his priority. Super professional and a very nice More

by 3572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

BMW of Orland Park responded

Thank you for the positive review! We're glad to hear that SYD provided excellent service and made you feel special. Your satisfaction is important to us, and we appreciate your kind words. Have a great day!

July 22, 2023

The sales and service department was professional, efficient, and attentive. Thanks for making my purchase in July 2022 smooth, and for taking good care of my vehicle for my service. I recommend BMW More

by Nichie Schaeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski, Cary Dukes
Report | Print
Jul 24, 2023 -

BMW of Orland Park responded

Nichie, thank you for the great review! We're so glad to hear that our sales and service departments provided you with a professional and efficient experience. Thank you for recommending BMW of Orland Park, and we look forward to serving you again in the future!

July 22, 2023

Start to finish the best BMW dealer in the world ! Smooth operation like the M550 I purchased! More

by PATRICKDDRENNAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will O’Hara, Chris Vosler, Cary Dukes
Report | Print
Jul 24, 2023 -

BMW of Orland Park responded

Patrick, your review means so much to us! Thank you for choosing BMW of Orland Park and for sharing your experience. Safe travels ahead!

July 22, 2023

Dan was fantastic to work with. I would definitely recommend Dan to anyone wanting to puchase a BMW in the future. More

by ANDYTRIPP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

BMW of Orland Park responded

Andy, thank you for the review! We're glad to hear that Dan provided fantastic service. We appreciate your recommendation and hope to see you again in the future at BMW of Orland Park. Have a great day!

July 15, 2023

Great experience with Joe McFadden. Responsive, thorough, and extremely attentive. Will be returning to him and recommending to family. More

by jessa.talwar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

BMW of Orland Park responded

Thank you for the great review, Jessa! We're thrilled to hear that Joe earned your confidence by providing such a positive experience. We appreciate your support and look forward to assisting you and your family at BMW of Orland Park. Have a wonderful day!

July 12, 2023

Mr. Hatchett was very personable. Nice to interact with. The prices for replacing a license plate bulb,LI15, is outrageous. $115.34 Really. $120.54 for a tail light bulb,LI13, Not acceptable!! More

by rcsucks
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMES HATCHETT
Report | Print
Jul 12, 2023 -

BMW of Orland Park responded

Rcsucks, We regret to see you're overall experience for pricing of parts/service was not what you expected. Our service advisor James Hatchett has no control over the pricing of parts, service or labor. We appreciate your kind works towards James and hope to work with you again in the future. If you'd like to further discuss costs, please feel free to reach our Service Director at 708-460-4545. Best Wishes, BMW Of Orland Park

Jul 12, 2023 -

rcsucks responded

I know he doesn't set policy. I didn't say he did.

Jul 13, 2023 -

BMW of Orland Park responded

Rcsucks, We appreciate your kind words towards James is the message we provided. By no means did we mean to word our message different. Thank you! Have a wonderful day. Best Wishes, BMW Of Orland Park

July 12, 2023

Very good service. I am Pleased to use Orland Park BMW for all my cars service! More

by AALINDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 12, 2023 -

BMW of Orland Park responded

Aalinda1, We appreciate your 5 STAR review and taking the time to leave us a review! If you need any assistance anytime, please feel free to contact us at 708-460-4545! Best Wishes, BMW Of Orland Park

July 12, 2023

The entire staff and managers were a pleasure to work with and made the experience seamless and enjoyable More

by ndigiovanni0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seraj Abughoush
Report | Print
Jul 12, 2023 -

BMW of Orland Park responded

ndigiovanni0, We appreciate your feedback about our staff here at BMW Of Orland Park! Thank you for taking time to leave us a great 5 STAR review! Best Wishes, BMW Of Orland Park 708-460-4545

July 11, 2023

Corey in the service department went above and beyond this past weekend. I had a minor problem with my vehicle, and he took it upon himself to solve that problem in a timely and professional manner. Not More

by Feebz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Jul 11, 2023 -

BMW of Orland Park responded

Feebz, Thank you so much for taking time to leave a review about your recent visit with us! We strive to provide our customers with the best care. Corey will be honored to read your review! Have a wonderful day, and we look forward to working with you again in the future. Best Wishes, BMW Of Orland Park

July 08, 2023

Very professional and does not gender shame due to lack of knowledge about cars. The service department is the best I have ever been to they give you a time frame and stick to it. I am a loyal customer. In More

by Karole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush, Cary Dukes
Report | Print
Jul 10, 2023 -

BMW of Orland Park responded

Karole, Thank you so much for taking time to leave a review about your experience with us! We look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

Jul 10, 2023 -

BMW of Orland Park responded

Karole, thank you so much for your kind words! We're glad to hear that our service department provided you with such a positive experience. It's great to have loyal customers like yourself. We appreciate your support and look forward to assisting you with all of your automotive needs in the future at BMW of Orland Park!

1
...
105
106
107
...
132