Back

BMW of Napa Valley

Fairfield, CA

4.8
91 Reviews
At BMW of Napa Valley, the Premier Pure Promise ensures a hassle-free car buying experience. With a family-owned legacy since 1979, we aim to provide the best cars at the best prices without any worries.
Contact Dealership

2399 Auto Mall Parkway

Fairfield, CA

94533

Directions

By Type

Showing 91 reviews

June 20, 2023

Place appeared to be a new facility with state of the art accommodations in regards to car displays, accommodations, and contract review media. Facility was very clean and inviting. More

by anthonyroots
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember the names of the two guys who delivered the vehicle. They were good as well.
Jun 21, 2023 -

BMW of Napa Valley responded

Thank you for your positive review! We're thrilled that you found our facility to include state-of-the-art accommodations and a clean and inviting atmosphere. We appreciate your kind words and look forward to serving you again.

June 12, 2023

BMW of Fairfield is extremely proactive and helped me get the vehicle I wanted months earlier than another nearby dealer. Everyone I interacted with was knowledgeable and very friendly. More

by Brett J.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shelby Brooks, Marie Quiambao
Jun 19, 2023 -

BMW of Napa Valley responded

Thank you for your kind words toward our staff and appreciation of our proactive functionality. We hope to see you in the future!

June 12, 2023

The dealership and my salesperson were very good and honest about what was happening and when I could expect delivery of my car. I just wish it hadn't taken so long to take delivery. More

by BMW-Tom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Huy Phan, Angel Rodriguez
Jun 19, 2023 -

BMW of Napa Valley responded

Thank you for sharing your feedback with us. We are thrilled that you had a great experience and transparency throughout the process regarding your vehicle. We are sorry for any experience caused by the long delivery time. Thank you for your patience and we hope to see you again soon!

May 13, 2023

Clean and friendly dealership, slow but everything upfront and easy to follow and understand. . I’m 70 years old, so it’s not the first time around the block and my salesman Lance Evans was a 10 out More

by tiniguez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Herren, Lance Evans
Jun 06, 2023 -

BMW of Napa Valley responded

Thank you for leaving a great review! We are happy to hear you had a great experience, and thank you for your patience with us when it comes to purchase time.

May 10, 2023

Great experience. Sales staff was incredibly helpful and communicative. Easy to find the vehicle I was looking for. Easy in and out experience overall. Will be back. More

by Mgoshey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

BMW of Napa Valley responded

We are so happy to hear that you had such a wonderful experience at our dealership! We look forward to serving you in the future.

April 27, 2023

Everyone was professional and friendly. Greg Locastro made our experience simple and efficient. We thoroughly enjoyed working with him! I would highly recommend this dealership to anyone More

by slinde1744
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Huy Phan, Greg Locastro, Angel Rodriguez, Patrick Meves
May 05, 2023 -

BMW of Napa Valley responded

Thank you for the review of Greg at BMW Fairfield. We are so glad that you had a wonderful experience that was simple and efficient. Enjoy!

April 18, 2023

Friendly people, excellent salesman Lance , is his name who helped me through out the purchase. More

by Timalberts94587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Evans
Apr 18, 2023 -

BMW of Napa Valley responded

Thank you, Tim!

Apr 18, 2023 -

BMW of Napa Valley responded

Thank you, Tim!

April 13, 2023

Amazing car dealer, staff are great and efficient, I had a wonderful experience at BMW of Fairfield. More

by adaobi ukaegbu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Locastro, Angel Rodriguez, Jon Smith, Lance Evans, Colt Davis, Patrick Meves
Apr 18, 2023 -

BMW of Napa Valley responded

We are so glad that you had such a positive experience at BMW of Fairfield. We hope to see you again soon!

April 05, 2023

Stephen was awesome. Made the experience easy - and he is honest and super efficient- I will come back here for service now More

by kl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yahara Nicholson, Ryan John
Apr 18, 2023 -

BMW of Napa Valley responded

We love to hear that! Thank you for taking the time to write this review.

February 05, 2023

Had a great experience working with Greg at BMW in Fairfield. He was professional, personable, and not pushy at all. I highly recommend checking this place out if you’re in the market to buy a car. More

by Nestobar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro, Jon Smith
Feb 07, 2023 -

BMW of Napa Valley responded

Thank you so much! We are delighted to hear about your positive experience with Greg. Enjoy!