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BMW of Napa Valley

Fairfield, CA

4.8
91 Reviews
At BMW of Napa Valley, the Premier Pure Promise ensures a hassle-free car buying experience. With a family-owned legacy since 1979, we aim to provide the best cars at the best prices without any worries.
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2399 Auto Mall Parkway

Fairfield, CA

94533

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Showing 91 reviews

August 30, 2024

Stellar. Driven. Attentive. Fully encompassed on positive results. Feelings that my “handlers” weren’t satisfied until I said so and still persistent until I More

by Nickmetzger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone that I passed greeted me or asked if I needed anything to make me comfy., Adam Herren, Colt Davis
Aug 30, 2024 -

BMW of Napa Valley responded

Nickmetzger, we're delighted to hear that you had such a positive experience with our team at BMW of Fairfield. Your kind words mean a lot to us! Enjoy your new ride!

August 18, 2024

Great experience Lance was very professional and awesome to work with, I would definitely refer a friend to him More

by Dorsey.Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Evans, Kaiya Phillips
Aug 19, 2024 -

BMW of Napa Valley responded

Dorothy, we're delighted to hear that Lance provided you with a great experience at BMW of Fairfield. Thanks for the recommendation!

August 09, 2024

Greg Locastro and the rest of the staff were very approachable and patient with my purchase. They answered all my questions, gave timely responses and followed up on open issues the week after my pur More

by DCL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
Aug 12, 2024 -

BMW of Napa Valley responded

Thanks for sharing your experience! We're glad Greg and the team at BMW of Fairfield could assist you so well. Enjoy your new car!

July 31, 2024

Great experience with, Henry. Very professional dealership. Answered all of my questions and helped me get my ideal car. More

by Chike.odiwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt Davis, Henry Johnson
Jul 31, 2024 -

BMW of Napa Valley responded

We're delighted to hear Henry and the team at BMW of Fairfield provided a great experience! Enjoy your fantastic new car, and thanks for choosing us!

July 27, 2024

I always receive excellent customer service from Service Dept, Parts Dept, and recently the Sales Team. Angel was absolutely a pleasure to work with. He was very patient with me while trying to decide on a More

by cdhhills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rodriguez
Jul 29, 2024 -

BMW of Napa Valley responded

Thank you for the fantastic feedback! We're delighted to hear that Angel and our team at BMW of Fairfield provided excellent service across departments. We appreciate your recommendation and look forward to assisting you again in the future!

July 18, 2024

Excellent customer service from the time you enquire about a car till you take ownership (and even after) from every employee in the dealership. Hassle free car shopping. Would totally recommend this de More

by jay
Recommend Dealer
Yes
Employees Worked With
Colt Davis, Karla Mata
Jul 19, 2024 -

BMW of Napa Valley responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Fairfield was seamless from start to finish. Enjoy your new car, and we appreciate the recommendation!

July 16, 2024

The best car buying experience I've ever had! All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly More

by BarbieStewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt Davis, Hector Ybanes, Karla Mata
Jul 16, 2024 -

BMW of Napa Valley responded

We're delighted to hear that your car buying experience at BMW of Fairfield was smooth and enjoyable! Thanks for sharing your positive feedback, and we hope you love driving your new vehicle!

July 15, 2024

Greg is phenomenal! ! He went above and beyond. I couldn’t be any happier with the whole process. He kept me in the loop from start to finish. Sent me pictures and video More

by Vannak.k83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Locastro
Jul 15, 2024 -

BMW of Napa Valley responded

We're delighted to hear that Greg provided such exceptional service at BMW of Fairfield! Thanks for sharing your positive experience and we look forward to serving you again in the future.

July 11, 2024

10/10 recommend! Since the time I walked in, I had a great experience. Special thanks to Marcus and Steven. More

by ef.juniorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Locastro, Colt Davis, Ray Ojeda, Jose Martinez, Henry Johnson, Nick Sandoval, Gregory Wright
Jul 11, 2024 -

BMW of Napa Valley responded

We're delighted to hear you had a great experience at BMW of Fairfield! Marcus and Steven will be thrilled with your shoutout. Thanks for the recommendation!

July 10, 2024

Lance was awesome! He was very professional and knowledgeable! Purchasing a car isn’t my favorite thing to do and Lance made it easy. Lance was extremely friendly and p More

by Tamie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Evans
Jul 10, 2024 -

BMW of Napa Valley responded

Tamie, we're delighted to hear that Lance made your experience at BMW of Fairfield so enjoyable and seamless. Enjoy your new car!

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