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BMW of Napa Valley

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.8
91 Reviews
At BMW of Napa Valley, the Premier Pure Promise ensures a hassle-free car buying experience. With a family-owned legacy since 1979, we aim to provide the best cars at the best prices without any worries.
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2399 Auto Mall Parkway

Fairfield, CA

94533

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Showing 91 reviews

January 17, 2025

The salesman was excellent and we appreciated his patience and knowledge of the sales process. More

by PatrickSrwalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaiya Phillips
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Jan 20, 2025 -

BMW of Napa Valley responded

Thank you for reviewing BMW of Fairfield! It was so kind of you to share your experience, Patrick.

December 16, 2024

This dealership is fantastic! !! We were so happy to have Rich assist us with our car purchase. His caring personality was amazing and deeply appreciated. Everyone here made su More

by Tammie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Johnson, Nick Sandoval, Richard Hanke
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Dec 16, 2024 -

BMW of Napa Valley responded

Tammie, thank you for sharing your wonderful experience with Rich and the team at BMW of Fairfield! We're delighted to know that Henry and Nick also contributed to making your car purchase a positive one. Enjoy every mile in your new vehicle!

December 13, 2024

Could not have picked a better dealership. Tony Richardson and Steven Staples were THE BEST. More

by Helene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaiya Phillips, Tony Richardson
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Dec 13, 2024 -

BMW of Napa Valley responded

Helene, thank you for choosing BMW of Fairfield and leaving us a five-star review! It's great to know you enjoyed working with Tony and Steven. They are both the best!

Jan 23, 2025 -

Helene responded

Thank you for the wonderful experience. They made everything very easy and also stress free.

November 24, 2024

Never had my experience been easier than at BMW of Fairfield. Tony stated the transparency of the dealership and all I had to do is deal with him and his manager. They eased the stress of buying and t More

by joaogo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Kaiya Phillips, Tony Richardson
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Nov 26, 2024 -

BMW of Napa Valley responded

We're delighted to hear that Tony and the team at BMW of Fairfield made your experience stress-free. Thank you for sharing this feedback! Enjoy your new ride!

November 15, 2024

Everything went smooth. Thanks to Tony and Hector for all the help they have extended. They were very patient, walked us through the process since we haven’t bought a car in More

by Cpbalmaceda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Inanez, Tony Richardson
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Nov 15, 2024 -

Cpbalmaceda responded

Yes

Nov 15, 2024 -

BMW of Napa Valley responded

It's fantastic to hear that Tony and Hector made your experience at BMW of Fairfield smooth and satisfying. We're delighted you felt well-guided through the process, especially after a decade! Enjoy your new ride!

November 12, 2024

Angel provided excellent service and was graciously patient with our indecision. Highly recommended to all!! More

by klwestad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez, Hector Ybanes, Kaiya Phillips
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Nov 12, 2024 -

BMW of Napa Valley responded

Thank you for the wonderful feedback! We're delighted to hear that Angel provided excellent service and made your experience at BMW of Fairfield a positive one. We appreciate your recommendation!

November 08, 2024

Great service and I’m happy with my car. Tony led me through the lengthy purchase process thoughtfully and competently. More

by blacklab.bradley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Richardson
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Nov 08, 2024 -

BMW of Napa Valley responded

We're delighted to hear that Tony provided you with excellent service during your purchase at BMW of Fairfield. Enjoy your new car, and thank you for choosing us, Bradley!

November 06, 2024

Took about 2 hours start to finish. No heavy pressure. Went as I had expected More

by Jfmacosix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Richardson
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Nov 06, 2024 -

BMW of Napa Valley responded

Thank you for your confidence in BMW of Fairfield, and for your business. We are grateful to have you as a customer!

November 03, 2024

Greg was amazing! ! He helped me find my dream car quickly and got me a great price! I left the dealership wanting to email his contact info to all of my friends! More

by Theo.wine101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Locastro
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Nov 04, 2024 -

BMW of Napa Valley responded

We're delighted to hear that Greg made your experience at BMW of Fairfield so memorable! It's fantastic that he helped you find your dream car and secured a great deal. Enjoy the ride, and thanks for spreading the word about us!

November 02, 2024

I didn't think dealers like this existed anymore. The purchase process was very easy with no pressure and Greg gave me excellent customer service. More

by Ray0680
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
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Nov 04, 2024 -

BMW of Napa Valley responded

We're delighted to hear that Greg and the team at BMW of Fairfield provided you with a seamless, pressure-free experience. Thank you for sharing your positive feedback! Enjoy your new vehicle!

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