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BMW of Napa Valley

Fairfield, CA

4.7
93 Reviews
At BMW of Napa Valley, the Premier Pure Promise ensures a hassle-free car buying experience. With a family-owned legacy since 1979, we aim to provide the best cars at the best prices without any worries.
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2399 Auto Mall Parkway

Fairfield, CA

94533

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Showing 93 reviews

February 08, 2026

We purchased a Certified Pre-Owned iX from out of state, and Sacha and the staff made a complicated process go smoothly. I would have no hesitation trusting BMW of Napa Valley again, and I highly recommend More

by smhudnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sacha Sarkissian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

BMW of Napa Valley responded

Thank you for choosing us for your out-of-state Certified Pre-Owned BMW iX purchase. We’re glad Sacha and our team could simplify a complex process for you. Your recommendation means a lot and we look forward to assisting anyone you send our way.

December 16, 2025

I will never sell a car to this dealership again—and I certainly wouldn’t buy one either. I sold them a vehicle over a month ago and still have not been paid. A month. Completely unacceptable. I attemp More

by lc
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Greg Locastro
Dec 19, 2025 -

BMW of Napa Valley responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 24, 2025

We had an absolutely excellent experience working with Gabriel at BMW Fairfield. From the very beginning, he was straightforward, transparent, and respectful of our time, which made the entire process smo More

by bethany s.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisha Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Garcia
September 16, 2025

The experience was superb, the dealership environment is very esthetically inviting and clean, the staff is professional and friendly. They all greet you and make sure you are feeling in confort. I was impr More

by lupebmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro, Aubrey Thornton, Mike Quezada
September 15, 2025

I recently had the pleasure of purchasing a new 2024 BMW i4 at BMW of Fairfield, and I must say, Greg Locastro made the entire process exceptionally smooth and enjoyable. Greg’s expertise, enthusiasm, and g More

by christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
September 08, 2025

Mike is great at making your experience personal and tailored to you. He’s not going to push you this way, that way, or try to sell on you on anything. Straight to the point, lets you know what options More

by Valentino
Recommend Dealer
Yes
Employees Worked With
Mike Quezada
August 28, 2025

Easy. Focused. Light on the sales-iness. Good brand that’s hired good people. Felt comfortable the whole time, and walked out with the vehicle I wanted. More

by Vvdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrae Robinson
August 14, 2025

Big selection of cars. Very friendly and outgoing people. Both the sales manager and the sales person were very helpful. The downside is that it is a big dealership with lo More

by Postc4000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Evans, Henry Johnson
August 05, 2025

Mike Marshall, my initial contact, was professional, knowledgeable and courteous as was Karla Mata who handled the rest of a great experience in selecting/purchasing a vehicle. She listened intently to More

by Nfry03043
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisha Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Evans, Ray Ojeda, Stephanie Chavez, Karla Mata, Dylan Martin, Michael Marshall
July 16, 2025

Lance came highly recommended to me and I was happy to work with him. He was diligent about finding the me the right vehicle. It took a little time but it was well worth the wait. I appreciate his effort More

by Ms. Mecca
Recommend Dealer
Yes
Employees Worked With
Lance Evans
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