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BMW of Lynnwood

Lynnwood, WA

4.8
78 Reviews

21000 Pacific Hwy

Lynnwood, WA

98036

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78 Reviews of BMW of Lynnwood

April 02, 2025

Dakota is probably the best thing about this dealership. They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have mo More

by mayabou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Apr 04, 2025 -

BMW of Lynnwood responded

Thank you for sharing your feedback about BMW of Lynnwood. We're glad to hear Dakota made a positive impression, but we're sorry for the inconvenience with wait times and loaner availability. We appreciate your patience and appreciate the feedback you've given us. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

April 01, 2025

Excellent service throughout. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. More

by Di Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Jacobs
Apr 01, 2025 -

BMW of Lynnwood responded

Di, thank you for the strong recommendation! We're delighted to hear that Dakota provided excellent service at BMW of Lynnwood. We appreciate your support and look forward to serving you again in the future!

April 01, 2025

Dakota was so helpful and easy to work with. All around great first experience either this service department! Thank you Dakota!! More

by Kelays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Apr 01, 2025 -

BMW of Lynnwood responded

We're delighted to hear that Dakota made your first experience with the BMW of Lynnwood service department a great one! Thank you for sharing your positive feedback, and we look forward to assisting you again in the future.

March 29, 2025

The service manager Mark did not return my phone calls on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. More

by mikecaranaomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Dakota
Apr 02, 2025 -

BMW of Lynnwood responded

Mike, we apologize for the initial communication hiccup but are glad to hear that our team at BMW of Lynnwood handled your recalls professionally and efficiently. Thank you for sharing your experience with us!

March 29, 2025

Dakota was awesome. Attentive and knowledgeable. Very helpful . Appreciated !! Pulled my car around for me. More

by Dizzyshitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Mar 31, 2025 -

BMW of Lynnwood responded

We're delighted to hear that Dakota provided attentive and knowledgeable service at BMW of Lynnwood. Thank you for sharing your experience with us!

March 27, 2025

Great communication, high-quality service, and solving problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. More

by IdPreferNot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Mar 28, 2025 -

BMW of Lynnwood responded

We're delighted to hear that you had a positive experience with our team at BMW of Lynnwood! It's fantastic to know we could assist in solving any issues and provide high-quality service. We look forward to welcoming you back in the future!

March 23, 2025

We had such an incredible experience at Lynnwood BMW! The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were More

by Jeremiah Waller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Russ, & Hana
Mar 24, 2025 -

BMW of Lynnwood responded

Jeremiah, we're delighted to hear about your incredible experience with Justin and the team at BMW of Lynnwood! It's wonderful that you felt like family and appreciated the outstanding service. We look forward to welcoming you back in the future!

March 21, 2025

Overall fine. Dealership is not yet ready. Pretty limited. Would expected more from BMW level. More

by igorby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Mar 21, 2025 -

BMW of Lynnwood responded

We appreciate your feedback and hope to have the opportunity to continue improving your experience with us. –The BMW of Lynnwood team

March 19, 2025

Very professional courteous pleasant experience. They treated me like a long time customer.top tier More

by khpra.senwosret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Mar 20, 2025 -

BMW of Lynnwood responded

Thank you, Khpra, for stopping by to leave BMW of Lynnwood a wonderful review!

March 17, 2025

It was my first visit to this dealership. I was impressed, the moment I walked in the door. I was simply there to fix a recall piece. I had a scheduled appointment and my vehicle was taken in More

by Kkoons0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 17, 2025 -

BMW of Lynnwood responded

We're delighted to hear that your first visit to BMW of Lynnwood was impressive and efficient! Our team takes pride in providing friendly, professional service. Thanks for sharing your experience with us!

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