
BMW of Lynnwood
Lynnwood, WA
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78 Reviews of BMW of Lynnwood
Dakota is probably the best thing about this dealership. They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have mo They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have more loaners available and less of a wait time. I had my car in service for about five days for Two really simple issues that could’ve taken a few hours. The first time I brought it in after calling and scheduling an appointment and being very clear about what the issues were, they didn’t have a loaner available. I had to come back days later when a loaner was available those little inconveniences when you’re dealing with a high-end brand or something that I expect More
Excellent service throughout. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. More
The service manager Mark did not return my phone calls on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. More
Great communication, high-quality service, and solving problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. More
We had such an incredible experience at Lynnwood BMW! The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were helpful, kind, and genuinely cared about making sure we felt good about our decision. What stood out most was how everyone treated us as family, not just another deal. Even the sales associates who weren’t directly involved in our purchase took the time to congratulate us and tell us how much they loved our new rig. That kind of energy speaks volumes about the team and the culture here. Special kudos to our salesman, Justin, he was absolutely fantastic. Patient, knowledgeable, and an all-around pleasure to work with. He is a true BMW fan and loves what he does! We also want to give a big thank you to Russ and Hana, who were both incredibly helpful, friendly, personable, transparent, and made the whole process smooth and stress-free. We truly can’t say enough positive things about the experience. We’ll definitely be back! More
It was my first visit to this dealership. I was impressed, the moment I walked in the door. I was simply there to fix a recall piece. I had a scheduled appointment and my vehicle was taken in I was impressed, the moment I walked in the door. I was simply there to fix a recall piece. I had a scheduled appointment and my vehicle was taken in immediately and repaired, washed and vacuumed within an hour! Friendly, professional and fast! Thank you! More