BMW of Lynnwood

Great service. On time. Great review of my car. Highly recommend this for servicing your vehicle. On time. Great review of my car. Highly recommend this for servicing your vehicle. More

Great service on all areas. Communication on service points were better than expected, with video. Communication on service points were better than expected, with video. More

overall satisfied with everything from trade in to purchase, sales person was good also, satisfied with Chinh. purchase, sales person was good also, satisfied with Chinh. More

Easily made appointment for my x3 recall. They have a very nice waiting room with coffee, etc. The actual work time was much shorter than the estimate time. When we first walked in we wandere They have a very nice waiting room with coffee, etc. The actual work time was much shorter than the estimate time. When we first walked in we wandered around until a customer in the waiting room directed us toward a main desk but there wasn’t anyone there. Actually, we were the only other customers there. Finally an employee at the parts department saw us and directed us toward two desks and a woman helped us. She checked us in and was actually very nice, helpful and friendly. She then directed us to the waiting room and kept us informed about the status of our car service. She offered to wash our car but it would take another 45 minutes wait time, and since it was raining, it wasn’t worth the wait. More

We were very pleased with the quality of service and interaction with Mark, Service Manager at BMW of Lynnwood, Vincent their service advisor, and the technician's report that was provided as a video o interaction with Mark, Service Manager at BMW of Lynnwood, Vincent their service advisor, and the technician's report that was provided as a video overview of the work that was done. Their having Jared wash our car at no additional charge was a nice gesture as well. More

The two sales personnel (Marina Murphy & Monica Dantas) were exceptional. They deserve a strong 10. The issue was with finance. What should have been an easy process ended up taking a few hours. I'm reti were exceptional. They deserve a strong 10. The issue was with finance. What should have been an easy process ended up taking a few hours. I'm retired military & I was originally told that my military ID card would be sufficient to receive the discount. When I went to pick up the vehicle, I was told that I needed to set up an ID.me account. Had I known about this, I would have set up my account in advance. I had issues setting up the account. Finance couldn't help me with those issues, and the only support I received from ID.me was from AI Chat, which was useless. It took me several hours over two days to finally get my account set up. More

Family owned, customer centric focus, unlike Auto Nation. Dakota was super helpful and provided 5 star service. Dakota was super helpful and provided 5 star service. More

Pleasant experience from start to finish. Everyone in this dealership is professional, kind and delivered great customer service. Everyone in this dealership is professional, kind and delivered great customer service. More

Great service and no pressure, was a pleasure working with Naiden! He will take good care of you. with Naiden! He will take good care of you. More