BMW of Lubbock

Great serviceVery professionals, all my buying process Great service Very professionals, all my buying process was through the phone and I don’t have any complaints. The delivery was on time and everyone Great service Very professionals, all my buying process was through the phone and I don’t have any complaints. The delivery was on time and everyone was very friendly More

Great Service! Had regular oil change done and needed it done quickly as my plans had changed. My service advisor, Jeremy Henderson, said he would make an ASAP note Had regular oil change done and needed it done quickly as my plans had changed. My service advisor, Jeremy Henderson, said he would make an ASAP note on the service. He was good on his word, and I was on my way even sooner than expected. Thanks Jeremy! More

Scott Bednorz did an outstanding job in the recent purchase of my new 2020 BMW X5. We knew what we wanted and Scott listened and helped us get it in a very timely manner. When the car arrived, Scott p purchase of my new 2020 BMW X5. We knew what we wanted and Scott listened and helped us get it in a very timely manner. When the car arrived, Scott provided a very thorough overview of all the features of the vehicle and even offered a follow up visit if desired. Thank you, Scott, for making this a very seamless and enjoyable transaction! More

Very very pleased with Scott Bednorz ! I just purchased a 2020 BMW X3 Xdrive30i from Alderson auto group. Since I am from out of town, we made the deal over the phone and he made me feel so comfortable and u 2020 BMW X3 Xdrive30i from Alderson auto group. Since I am from out of town, we made the deal over the phone and he made me feel so comfortable and understood exactly what I wanted. Thank you for helping me purchase my vehicle! More

A great relationship and a great deal I just purchased a 2020 BMW 530i from Alderson Automotive Group. My salesman was Gary Hays and words can't describe what a pleasure it is to work wit I just purchased a 2020 BMW 530i from Alderson Automotive Group. My salesman was Gary Hays and words can't describe what a pleasure it is to work with Gary on purchasing a car. His knowledge on so many quality vehicles is simply unequaled. This is the 15th car I've purchased for myself or my family since 2001 when I bought my first BMW 5 series from Gary. I drive alot of miles, so I'm always looking for something new or different. Gary has never steered me wrong and I've not worked with anyone else for a new car since then. As long as he's there I can't imagine purchasing a new or used vehicle from anyone else other than Gary Hays at Alderson. More

Alderson and Tyler Bell made our car buying experience easy and simple. Extremely professional and did everything to take care of us. Support local business and buy local. We were referred to Tyler f easy and simple. Extremely professional and did everything to take care of us. Support local business and buy local. We were referred to Tyler from a friend that had a likewise great experience. Treated us like family! We will buy again from Tyler Bell and Alderson Motors. Great company and great salesman! More

Alderson BMW-Gary Hayes I purchased an X3 from Alderson’s and my salesman was Gary Hayes. It was an amazing experience because of his knowledge of the product and his concern I purchased an X3 from Alderson’s and my salesman was Gary Hayes. It was an amazing experience because of his knowledge of the product and his concern for making sure I had a first class experience. I would highly recommend Alderson’s and Gary. They will treat you like family. More

Efficient and supportive Working with a new dealer who provided excellent assistance and support in choosing and obtaining a new vehicle; very pleased that my long-time origin Working with a new dealer who provided excellent assistance and support in choosing and obtaining a new vehicle; very pleased that my long-time original dealer who has become an personal friend stayed involved also. More

Good people and good inventory We came from out of state because Alderson had several BMWs we could choose from that were within our budget. Service provided by Michael Reed via int We came from out of state because Alderson had several BMWs we could choose from that were within our budget. Service provided by Michael Reed via internet and in person was knowledgeable, friendly and professional. They offered to stay late when we were delayed in arriving an had the car ready for our inspection an test drive when we arrived. Our documentations rep Ken Hoffman was very efficient and friendly to work with. More

Exceeded Expectation I live in Fort Worth, But was in Lubbock for Christmas. I had been looking online at Alderson used cars based upon my friend’s/ family’s experience th I live in Fort Worth, But was in Lubbock for Christmas. I had been looking online at Alderson used cars based upon my friend’s/ family’s experience there. I found a used X4 That looked beautiful and a great price. My husband and I stopped by the dealership to look at it. That is when we met Tyler Bell. What an exceptional person and salesman. He was knowledgeable, up front/ honest and kind. Not only did we purchase the X4, my husband purchased and X3. Alderson is beautiful, comfortable, and the sales/ administrative staff made purchasing two cars easy and pleasurable. Highly recommend. Go to Alderson and call Tyler Bell. More