BMW of Kansas City South

Clinton is very knowledgeable and provides a wonderful customer experience. He is a straight shooter, who cuts through the mechanic's speak and gives you an practical assessment of what repairs are neces customer experience. He is a straight shooter, who cuts through the mechanic's speak and gives you an practical assessment of what repairs are necessary and what can wait. More

Ask for Clinton Wong in the Service department he is the best! Always very helpful on our vehicles needing service. We very much recommend Clinton! best! Always very helpful on our vehicles needing service. We very much recommend Clinton! More

Clinton Wong was courteous and professional. Got my car in and out at estimated time. Nice waiting area. I'll be back for more service. in and out at estimated time. Nice waiting area. I'll be back for more service. More

Clinton Wong is a great asset to your dealership. Really Don’t understand why you won’t accept this survey with less than 25 words. Really Don’t understand why you won’t accept this survey with less than 25 words. More

My recent service at BMW of south Kansas city was excellent all services were preformed as expected and with no inconvenience. Clinton Wong is the best! excellent all services were preformed as expected and with no inconvenience. Clinton Wong is the best! More

Clinton Wong provided excellent customer service during my service appointment and would highly recommend him and his team in the future. my service appointment and would highly recommend him and his team in the future. More

Clinton is very friendly and assisted well with what needs to be fixed for my car. needs to be fixed for my car. More

Norm comes from a place of abundance and not scarcity. He guides you accordingly and shoots straight. He also returns phone calls. Many thanks Norm. guides you accordingly and shoots straight. He also returns phone calls. Many thanks Norm. More

I am posting about my recent interactions with Tyler Johnson at the BMW of Kansas City South dealership's service department. In today's world, far too many people are quick to complain, yet forget to p Johnson at the BMW of Kansas City South dealership's service department. In today's world, far too many people are quick to complain, yet forget to praise. Tyler deserves much praise. I don't consider myself to be an "easy" customer, I tend to research and try to understand what's going on before I make service appointments. And I can be that "shade tree mechanic" everyone in service rolls their eyes at. That didn't happen at BMW of Kansas City South. Both when dropping off my vehicle, and picking it up, Tyler took the time to come out of the shop and explain to me the inner workings of computer updates, coding BMWs, and convertible top motors. He took his time in his explanations, actively listened to what I had to say, and gently pointed out that each car can work differently even if the Internet says they should all operate the same. I never got the impression that he had somewhere better to be. He was actively concerned with answering all of my questions. And he ensured that my experience at BMW of South Kansas City was excellent. More

Every time I visit for service Clinton has always delivered excellent customer service. He goes above and beyond in providing customer satisfaction. I was in and out at the estimated time. He know delivered excellent customer service. He goes above and beyond in providing customer satisfaction. I was in and out at the estimated time. He knows his business and he also knows some great spots for dinning. Thanks Clint! More