BMW of Kansas City South

Excellent customer experience! I wouldn’t expect to get the white glove treatment from a car dealership, but the team at BMW South are well organized, personable, and make the buyin I wouldn’t expect to get the white glove treatment from a car dealership, but the team at BMW South are well organized, personable, and make the buying and service experience easy, and they make you feel valued. The competition is fierce in that industry, and its service like this that’s builds loyalty. More

Bad business. Don’t go here. They charged me 1000 for diagnostics and to change the spark plugs.. They did diagnostics and quoted me 4K in repairs. i said no. Went home did my own They charged me 1000 for diagnostics and to change the spark plugs.. They did diagnostics and quoted me 4K in repairs. i said no. Went home did my own research and fixed all the warning lights with a 125$ part I ordered online and some YouTube videos. If you want to get ripped off then bring your car here. More

Solid...All The Way Around Took my car for a simple oil change and was treated very well by Paul Tracy and team. After going to Baron BMW over the years I'm happy to have an al Took my car for a simple oil change and was treated very well by Paul Tracy and team. After going to Baron BMW over the years I'm happy to have an alternative choice. More

Clinton was very professional Clinton Wong stated he would have my car ready in 30 minutes and it was done on time and in a professional manner. I would highly recommend BMW South Clinton Wong stated he would have my car ready in 30 minutes and it was done on time and in a professional manner. I would highly recommend BMW South More

Very friendly nice staff Nice dealership...laid back. Great follow up by Rodkem. Geniuses know their stuff about these cars! Pickup of car lengthy...preparation prior to pick Nice dealership...laid back. Great follow up by Rodkem. Geniuses know their stuff about these cars! Pickup of car lengthy...preparation prior to pickup would have been very helpful! More

Great service From start to finish excellent service the team was courteous and professional. I would recommend this team to anyone who needs service on their vehic From start to finish excellent service the team was courteous and professional. I would recommend this team to anyone who needs service on their vehicle More

Excellent Service Contacted Paulie to bring in my 335 for service. He was proffesional, patient, and very helpful. He set up my appointment and got my car serviced in a Contacted Paulie to bring in my 335 for service. He was proffesional, patient, and very helpful. He set up my appointment and got my car serviced in a timely manner with updates throughout. Great experience overall! More

Great Experience My wife and I purchased a 535I xDrive working with Rodkem and his manager Chandler. In my research I felt they provided exceptional value and they we My wife and I purchased a 535I xDrive working with Rodkem and his manager Chandler. In my research I felt they provided exceptional value and they were easy to work with. When financing ran late, not their fault, my wife and I were about to miss an important dinner reservation. We had no time to go back home so I could change into an appropriate shirt with a collar. The dealership had already closed the parts / gift store for the weekend because it was after 7pm on Saturday night. That’s when Jhoda, the dealership GM, introduced himself and said he was aware of our situation. Rather than go home, he found a key to get into the clothing area and insisted I pick a shirt of my choosing so we could make our reservation. I offered to pay but he refused. The team exemplified customer service by giving more than expected in effort, time and most importantly they cared. My hat is off to the entire staff that Saturday evening: Rodkem, Chandler, Jhoda, Sean and Nick. We made our reservation and did it in style. More

2016 BMW 750i Xdrive not fixed but good service Derek G. was VERY helpful. Needed repairs were not warranteed and far too expensive for out of pocket pay. He will find me used parts. Derek G. was VERY helpful. Needed repairs were not warranteed and far too expensive for out of pocket pay. He will find me used parts. More

Service Clinton was a big help and very nice. My only negative was it took almost 6 days to get the basics plus recalls completed. The loaner was a big help b Clinton was a big help and very nice. My only negative was it took almost 6 days to get the basics plus recalls completed. The loaner was a big help but still inconvenient. More