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BMW of Kansas City South

Kansas City, MO

4.8
2,100 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,100 Reviews of BMW of Kansas City South

September 08, 2025

A great experience with Cecil on the sales team. He was helpful, attentive and made the process very easy. Excellent support from Samara to set up my vehicle. Horrible long wait to see Finance and a More

by carocbr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Noiles, Samara Voyles
Sep 11, 2025 -

BMW of Kansas City South responded

Thank you for sharing your experience with us. We’re so glad to hear that Cecil and Samara provided you with excellent service and helped make your vehicle purchase process smooth. We truly value their commitment to our guests. We’re very sorry to hear, however, about your experience with the wait time and the pressure you felt in Finance. That’s not the level of comfort we want for our guests, and your feedback is important as we continue to improve. Thank you for letting us know so we can learn and grow to provide a better experience in the future!

August 28, 2025

Brennan was very attentive and helpful throughout the entire process. Would definitely consider buying from this dealership in the future. More

by jjacobson54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan
Aug 31, 2025 -

BMW of Kansas City South responded

Thank you so much for the great feedback! We're thrilled to hear that Brennan provided attentive and helpful service throughout your experience. We would love to welcome you back when you're ready for your next vehicle and thanks again for considering Hendrick BMW of Kansas City South!

August 19, 2025

Jason Danley, Paullie Ranker, Matt Bayer and the entire service organization have been great to work with at BMW SKC over the years. I recently had to have my car towed to the dealership. They were able More

by Jeff W
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paullie Ranker, Jason Danley
Aug 25, 2025 -

BMW of Kansas City South responded

Thank you so much for your continued trust and kind words! We’re grateful to have earned your loyalty over the years, and it’s wonderful to hear that Jason, Paullie, Matt, and our service team continue to provide the reliable, consultative care you deserve. We’re always here when you need us — whether it’s routine service or an unexpected visit. Thanks again for being part of the BMW South KC family!

August 11, 2025

I was extremely satisfied with this dealership for an oil service appointment. Jason Danley was very knowledgeable, and Randy Meidinger, another service advisor was very helpful in checking me in when I ar More

by SBG08310
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Aug 12, 2025 -

BMW of Kansas City South responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Jason, Randy, and our service team provided such a smooth and informative visit. It is great to know that the updates and technician video added to your confidence in the service process that is exactly the experience we strive to deliver. We truly appreciate your trust and look forward to welcoming you back for your next service!

August 01, 2025

They had a better selection than other BMW dealers, were willing to be open and honest about pricing, and they were understanding and patient when I wasn't sure about certain aspects of the sale or the vehi More

by Nathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samara Voyles
Aug 04, 2025 -

BMW of Kansas City South responded

Thank you for taking the time to share your experience with us! We are proud to offer a strong selection of vehicles and even more proud to hear that our team was open, honest, and supportive throughout your buying process. Your comfort and confidence matter to us, and we're glad we could be there to help every step of the way. Enjoy your new BMW and do not hesitate to reach out if we can assist you in the future!

July 23, 2025

I had a great experience working with Jason Danley. He was professional, friendly, and kept me well-informed throughout the entire service process. Everything was handled efficiently, and I truly appre More

by LUND10677
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jul 24, 2025 -

BMW of Kansas City South responded

Thank you for the great feedback! We're so glad to hear that Jason Danley provided you with a positive and seamless service experience. His attention to detail and commitment to customer care are what we strive for every day at Hendrick BMW of Kansas City South. We truly appreciate your recommendation and look forward to serving you again in the future!

July 21, 2025

Service department, especially service advisor John Strode is a pleasure to work with. All needs are taken care of More

by RobertKish
Recommend Dealer
Yes
Employees Worked With
John Strode
Jul 23, 2025 -

BMW of Kansas City South responded

Thank you for the great feedback! We're so glad to hear that you’ve had a positive experience with our service department—and especially with John Strode. He’s dedicated to making sure every guest’s needs are fully taken care of, and it’s great to see that reflected in your visit. We truly appreciate your support and look forward to serving you again!

July 01, 2025

I had some recall work that needed to be done and this was my first choice to get it completed. They also recommended brake fluid and I had them also run a diagnostic test. Those two were completely finis More

by gregwhiteowl
Recommend Dealer
Yes
Employees Worked With
John Strode
Jul 10, 2025 -

BMW of Kansas City South responded

Thank you for choosing Hendrick BMW of Kansas City South for your service needs! We're so glad to hear your recall visit—and the additional work—went smoothly. We'll be sure to share your kind words with John, our greeter, and the entire team. It's always our goal to provide thorough, professional service from start to finish. We truly appreciate your trust and look forward to serving you again in the future!

June 30, 2025

Never a problem with the service department. John Strode was great to work with. Always polite and informative. It's always a good experience. Appreciate it! More

by robf
Recommend Dealer
Yes
Employees Worked With
John Strode
Jul 02, 2025 -

BMW of Kansas City South responded

Thank you for the kind words! We're glad to hear you've consistently had great experiences with our service department. John Strode will be thrilled to know his polite and informative approach made a positive impact. We truly appreciate your continued trust and look forward to seeing you next time!

June 12, 2025

Working with Liam Walsh and Keith at BMW OF KANSAS CITY SOUTH was a pleasant and professional experience from beginning to end. It was clear that they had our best interests and ultimate satisfaction forem More

by beardslee68
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jun 17, 2025 -

BMW of Kansas City South responded

Thank you for the kind words! We're thrilled to hear that working with Liam Walsh and Keith made your experience at BMW of Kansas City South both pleasant and professional. It's always our goal to keep our guests' best interests at heart, and we're glad that came through. We’ll be sure to pass along your thanks to both of them. Enjoy your vehicle, and don’t hesitate to reach out if you need anything down the road!

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