
BMW of Kansas City South
Kansas City, MO
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2,100 Reviews of BMW of Kansas City South
A great experience with Cecil on the sales team. He was helpful, attentive and made the process very easy. Excellent support from Samara to set up my vehicle. Horrible long wait to see Finance and a He was helpful, attentive and made the process very easy. Excellent support from Samara to set up my vehicle. Horrible long wait to see Finance and a very aggressive sales pitch to get us to buy an extremely expensive extended warranty package. No means No. Spoiled the whole experience. More
Jason Danley, Paullie Ranker, Matt Bayer and the entire service organization have been great to work with at BMW SKC over the years. I recently had to have my car towed to the dealership. They were able service organization have been great to work with at BMW SKC over the years. I recently had to have my car towed to the dealership. They were able to work me into the schedule without much notice and were able to resolve several issues. Their consultative approach and integrity earned my trust years ago when they went out of their way more than once to help in several situations. Thanks to Matt, Jason, and Paullie, for great service. More
I was extremely satisfied with this dealership for an oil service appointment. Jason Danley was very knowledgeable, and Randy Meidinger, another service advisor was very helpful in checking me in when I ar service appointment. Jason Danley was very knowledgeable, and Randy Meidinger, another service advisor was very helpful in checking me in when I arrived early. I received several texts updating me about the status of my service, and even a video from the tech who performed my service explaining what he performed and checked. It was a very positive experience and I will be returning to this dealership for my next service work. More
They had a better selection than other BMW dealers, were willing to be open and honest about pricing, and they were understanding and patient when I wasn't sure about certain aspects of the sale or the vehi willing to be open and honest about pricing, and they were understanding and patient when I wasn't sure about certain aspects of the sale or the vehicle. More
I had a great experience working with Jason Danley. He was professional, friendly, and kept me well-informed throughout the entire service process. Everything was handled efficiently, and I truly appre He was professional, friendly, and kept me well-informed throughout the entire service process. Everything was handled efficiently, and I truly appreciated his attention to detail and customer care. Highly recommend! More
I had some recall work that needed to be done and this was my first choice to get it completed. They also recommended brake fluid and I had them also run a diagnostic test. Those two were completely finis was my first choice to get it completed. They also recommended brake fluid and I had them also run a diagnostic test. Those two were completely finished and was impressed with everyone; the greeter, Service Rep John, and the young man who brought my car up at the end! More
Never a problem with the service department. John Strode was great to work with. Always polite and informative. It's always a good experience. Appreciate it! John Strode was great to work with. Always polite and informative. It's always a good experience. Appreciate it! More
Working with Liam Walsh and Keith at BMW OF KANSAS CITY SOUTH was a pleasant and professional experience from beginning to end. It was clear that they had our best interests and ultimate satisfaction forem SOUTH was a pleasant and professional experience from beginning to end. It was clear that they had our best interests and ultimate satisfaction foremost in their efforts. Thank you guys for your helpful advice. More