Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,299 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,299 reviews
January 19, 2025
I appreciate your efforts in making a challenging time for me extraordinary by providing outstanding customer service. for me extraordinary by providing outstanding customer service. More
by VERONICASHEARIN
Verified Customer
January 17, 2025
The entire experience… from initial meeting with Mark Eustice, test driving a 2025 X3, discussing options, reviewing purchase details, and ultimately taking delivery was comfortable & stress free! Mark i Eustice, test driving a 2025 X3, discussing options, reviewing purchase details, and ultimately taking delivery was comfortable & stress free! Mark is an exceptional salesman, and Nick Lichaa (sales manager) was a pleasure to work with as well. Plus, my wife loves her new SUV! More
by SJBENARICK3
January 17, 2025
We had such an amazing experience ! ! Orville was so helpful so calm and patient with us !! Dori the general manager was so great !! We would love to continue to do business with Freehol ! Orville was so helpful so calm and patient with us !! Dori the general manager was so great !! We would love to continue to do business with Freehold BMW!! I love my X5 More
by MVITALE26
January 16, 2025
Anthony was very professional, very understanding and have plenty of patience, he goes above and beyond to make the numbers work (five star employee) have plenty of patience, he goes above and beyond to make the numbers work (five star employee) More
by Getmyylou
Employees Worked With
Anthony Blasi
January 13, 2025
Great dealership easy to work with! ! Willing to work with first time car buyers would recommend ! Willing to work with first time car buyers would recommend More
by BRIANNEVES1025
January 12, 2025
Very happy with the sales experience and Mark’s efforts and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. More
by Creillytaylor
January 10, 2025
Friendly Dealership with highly skilled professionals at delivering awesome services. I was impressed and would recommend them to everyone, I'll be back again! delivering awesome services. I was impressed and would recommend them to everyone, I'll be back again! More
by OLU ODE
January 10, 2025
Guys what a dealer shop Nick the manager is outrageous Pierre was great and Russ finance manager works to get you the best rates I purchased 4 cars from then they stand behind their word Pierre was great and Russ finance manager works to get you the best rates I purchased 4 cars from then they stand behind their word More
by VEGAMOVERSONDEMAND
January 09, 2025
Robert is knowledgeable, very nice and professional sells agent! We had a pleasant experience at the dealership! agent! We had a pleasant experience at the dealership! More
by GEORGE.PRESLER
January 05, 2025
Have been buying/leasing/servicing BMW's for over 20 years and DCH/Lithia has always made for an easy transaction. This one was more complicated than previous and Mike Youssef made it look easy and Dori years and DCH/Lithia has always made for an easy transaction. This one was more complicated than previous and Mike Youssef made it look easy and Dori Dado brought it over the top. Finance with Russ was the icing on the cake. If you need something done right, head to BMW of Freehold! More
by JFBMW
