BMW of El Paso
El Paso, TX
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Fully satisfied The service employees at Mini of El Paso are outstanding. Judy is polite and ready to serve me and my Mini Cooper needs at all times. The service employees at Mini of El Paso are outstanding. Judy is polite and ready to serve me and my Mini Cooper needs at all times. More
fast and friendly The staff was helpful, fast and friendly! I went in for a standard oil change and walked out with more mechanical issues fixed thanks to the service d The staff was helpful, fast and friendly! I went in for a standard oil change and walked out with more mechanical issues fixed thanks to the service department my car is running great! More
Excellent customer service . Prompt response on customer needs. I had experienced same professional service in El Paso, Tx as well as Albuquerque,NM. Everybody always have a smi . Prompt response on customer needs. I had experienced same professional service in El Paso, Tx as well as Albuquerque,NM. Everybody always have a smile and the willingness to assist. More
Great customer service From Violet at the service department, to Mike Calderon the sales manager, to Enrique Quintana our salesman, a great experience all around! Would high From Violet at the service department, to Mike Calderon the sales manager, to Enrique Quintana our salesman, a great experience all around! Would highly recommend to anyone considering a Mini! More
Service Professional, courteous, and on time. Loaner car process was quick and I was on my way in less than 15 minutes. my car was ready and washed before t Professional, courteous, and on time. Loaner car process was quick and I was on my way in less than 15 minutes. my car was ready and washed before the promised delivery time More
Excellent Service from George George is a great guy, extremely helpful every time I take my vehicle. Highly recommend this dealer specially George. Thank you for all your help. George is a great guy, extremely helpful every time I take my vehicle. Highly recommend this dealer specially George. Thank you for all your help. More
Service Center I needed a tiee replaced, spoke to Gus in parts he checked inventory and yes tire in stock. Had me let Maggie know I was on my way, she was super nice I needed a tiee replaced, spoke to Gus in parts he checked inventory and yes tire in stock. Had me let Maggie know I was on my way, she was super nice, told me to ask for her and she would have a service advisor notified. I met with Roy and after a brief conversation he had car taken to get looked at. Roy had to contact tire warranty, I know that is a lengthy process he was very patient , got that taken care of very smoothly. While waiting I got texts to see if I needed anything, felt very well taken care of. I can say I have met nice people here and there at this dealership but in the past have tried to avoid going there for many reasons however after this experience I will be very happy to go back . Thank you Roy, Maggie, and Gus for being professionalism. Keep up the great work!! More
David Appleby Always great service and respectful of my time. Juan is great and coordinates all for me. Sam followed up and communicated with me so I was aware of w Always great service and respectful of my time. Juan is great and coordinates all for me. Sam followed up and communicated with me so I was aware of what was happening with my vehicle. More
Great!! Mr. Jorge Marquez was very helpful and always very friendly. Answers all my questions. My stay in the waiting area was very pleasant and very clean. Mr. Jorge Marquez was very helpful and always very friendly. Answers all my questions. My stay in the waiting area was very pleasant and very clean. More
Always a great experience at BMW of El Paso! Our service advisor, Brandon Arpin is always friendly and professional. We used the shuttle service for transportation home. The service provided appe Our service advisor, Brandon Arpin is always friendly and professional. We used the shuttle service for transportation home. The service provided appears to have corrected the issue with my overheating issue. Thank you very much! More

