BMW of El Paso

Carlos is amazing . . Every time I take my m850 always provides me immaculate customer service . Every time I take my m850 always provides me immaculate customer service More

The service counter lady is extremely rude. She thinks we don’t speak Spanish, so she talks smack in front of us. We saw her be quite rude to several customers. The clientele who buy BMWs expe She thinks we don’t speak Spanish, so she talks smack in front of us. We saw her be quite rude to several customers. The clientele who buy BMWs expect far far better service. Additionally, we were told it’d be a quick trip in, and we were there for almost five hours. More

Very professional and informative about any repair issues that need to be resolved. Friendly interaction that need to be resolved. Friendly interaction More

Personnel were friendly and really like on how they kept me updated through text. Car was ready in reasonable time, thank you me updated through text. Car was ready in reasonable time, thank you More

Excellent service, made an appointment and Jahaira from the service department did an excellent job in making sure my car was taken care of properly and kept me informed during the service. She went above the service department did an excellent job in making sure my car was taken care of properly and kept me informed during the service. She went above and beyond to ensure I received the service provided was the best it could possibly be. More

Karina did an outstanding job helping with a difficult problem. Great customer service. See you in September. problem. Great customer service. See you in September. More

I have two BMWs, a 2022 750 and a 2024 X 5, when the need to take either for service I can always expect prompt and attentive service. to take either for service I can always expect prompt and attentive service. More

Great customer service! Yahaira was a good service representative and technician aGreat Job and very descriptive! Thank you Yahaira was a good service representative and technician aGreat Job and very descriptive! Thank you More

Took care of warranty parts issue and completed replacement parts repair in a professional manner… replacement parts repair in a professional manner… More

Excellent service for this recall. Respectful and responsive communications. Ana provided Uber into town. Work completed in a timely manner. Waiting area clean and refreshments avai Respectful and responsive communications. Ana provided Uber into town. Work completed in a timely manner. Waiting area clean and refreshments available. Thanks. More