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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
370 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 370 reviews

October 16, 2023

Heidi at service department is excellent. Great customer service since we met Always Works in a timely manner More

by Rey Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Oct 17, 2023 -

BMW of El Paso responded

Thank you for your kind words! It's fantastic to hear that Heidi in the service department consistently provides excellent customer service and works in a timely manner. Your continued satisfaction is important to us, and we appreciate your feedback. We're here to ensure your experience is always positive. Thank you for choosing us!

October 16, 2023

Service Department made my visit very easy. Kept me informed about the entire process from the time of drop off until pick up. More

by Ramstater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 17, 2023 -

BMW of El Paso responded

We're pleased to hear that the Service Department made your visit easy and kept you well-informed throughout the entire process. Your satisfaction is important to us, and we appreciate your feedback. We're here to ensure your experience is smooth and convenient. Thank you for choosing us!

October 12, 2023

Thank you Carlos Prieto, amazing service, ALWAYS willing to go the extra mile, satisfied customer More

by czamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
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Oct 14, 2023 -

BMW of El Paso responded

You're very welcome! It's great to hear that Carlos provided you with amazing service and was always willing to go the extra mile. Your satisfaction as a customer is a testament to the quality of service provided. Thanks for sharing your thoughts and your satisfaction!

October 10, 2023

Very Professional, Courteous and Efficient Service, I am very satisfied and will definitely recommend to my family and friends! More

by samuelquintanar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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Oct 12, 2023 -

BMW of El Paso responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Appreciate the availability for next day appointment. All the issues were resolved. Able to see service tech video. Better service than Cavendars, Lubbock BMW.. More

by nkdix6162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gurrero
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Oct 04, 2023 -

BMW of El Paso responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

clean and fascinating place, enjoy the fact that my service is consistently updated. Even no update is an update. More

by Legend cheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Oct 03, 2023 -

BMW of El Paso responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Oct 05, 2023 -

Legend cheese responded

Hello people I strongly recommend this team of workers to highly be your next service advisors. They are super polite, professional and vary knowledgeable!

September 23, 2023

Great customer service, no pressure, just informative. Great facility, confortable, good specials, easy to schedule a visit. Customer for 10 years. More

by Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Sep 26, 2023 -

BMW of El Paso responded

It's wonderful to hear about your positive experience with our great customer service and a no-pressure, informative approach. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Excellent service, courteous employees, clean, comfortable facilities, always ask if I have been helped, great More

by Freza4198
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
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Sep 24, 2023 -

BMW of El Paso responded

It's truly wonderful to hear that you had an amazing experience with BMW of El Paso. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

BMW has always taken care of me! From sales to service! They know me by name! I’m a fan and customer for life! More

by MJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Withrow
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Sep 22, 2023 -

BMW of El Paso responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing BMW of El Paso! We appreciate your business!

September 19, 2023

Excellent service both for the sales and the service as well as prompt courteous professional and very knowledgeable- More

by BooShoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Sep 22, 2023 -

BMW of El Paso responded

We are thrilled to hear that you've had an excellent experience with both sales and service, characterized by prompt, courteous, professional, and knowledgeable assistance. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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