BMW of El Paso

Amazing friendly staff, always greeted with a smile. Service advisors are knowledgeable and are the best I have worked with. Service advisors are knowledgeable and are the best I have worked with. More

I made an appointment to get my car serviced and I asked for my last service advisor Carlos who's always been friendly, courteous and attentive. When I arrived they told me my it was Sam when I explained I for my last service advisor Carlos who's always been friendly, courteous and attentive. When I arrived they told me my it was Sam when I explained I asked for Carlos and even set my appointment when he was working. When Sam was assisting me, he was polite but very unfriendly. Almost to the point where I felt like a bother to him. Never asked if I had any questions or concerns I needed BMW to look at. Furthermore, he prepared the paperwork and proceeded to tell me when my car is finished I can go. What's the point of BMW asking which SA you'd like when it doesn't even matter. Just disappointing. More

Top notch service for your luxury vehicle. Let BMW of El Paso pamper you while you wait at their lobby. Service advisors will ensure you get the best deal available! Let BMW of El Paso pamper you while you wait at their lobby. Service advisors will ensure you get the best deal available! More

Very friendly. Performed service as requested and required. Informed me of status and sent nice video from service technician on his examination of my vehicle. Wai Performed service as requested and required. Informed me of status and sent nice video from service technician on his examination of my vehicle. Wait was pleasant with comfortable chairs, Starbucks coffee and water!!! Love it 💕❤️🎀 More

Carlos was extremely helpful very good experience dealing with him I recommend dealing with him with him I recommend dealing with him More

Getting the vehicle was great experience, Luis was very helpful. Financing a was horrible experience helpful. Financing a was horrible experience More

These guys are amazing very fun and professional and very patient. Perfect service and attention to detail. patient. Perfect service and attention to detail. More

New service advisor took better care of my issues than the last one that suddenly left. Never have a problem at this dealership. the last one that suddenly left. Never have a problem at this dealership. More

Friendly and helpful service department. All the staff was nice and they helped me as I am new BMW owner. All the staff was nice and they helped me as I am new BMW owner. More

Carlos at Service is very professional, efficient, kept me always informed about the status of the car and parts. Highly recommend him when your car needs service. me always informed about the status of the car and parts. Highly recommend him when your car needs service. More