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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
370 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 370 reviews

December 29, 2023

Friendly and knowledgeable salespeople, very helpful setting up an test drive in model I was interested in. No pressure approach, very easy to complete the purchase process. More

by Jackjuszkiewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado, Elder Corral, Luis Garcia, David Castillo
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Jan 03, 2024 -

BMW of El Paso responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly and knowledgable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

This is the first time in over 5 years i finally get a car from this dealership. I usually have to go out of state to find a model. The dealership worked on this deal and made it easy to purchase the vehi More

by nizaridriss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander
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Dec 22, 2023 -

BMW of El Paso responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 16, 2023

Everyone was friendly and helpful concerning our service appointment. We had coffee and looked at the new vehicles in the showroom while we waited. I learned a lot about the new features on the 7electric More

by connie.hines01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Pilar
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Dec 19, 2023 -

BMW of El Paso responded

It's great to hear that the staff was accommodating and made your wait enjoyable! Exploring the showroom and learning about new features can certainly make the time fly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

En espańol la srita karina muy amable ymucho profesionalismo del personal muy agradecido con todos More

by Jorcapo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss karina
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Dec 15, 2023 -

BMW of El Paso responded

¡Es fantástico saber que su experiencia con Miss Karina y el resto de nuestro personal fue tan positiva! Su profesionalismo y amabilidad son aspectos clave del excelente servicio que brindamos. Agradecemos sus palabras de agradecimiento. ¡Que sigas teniendo grandes experiencias con nosotros!

December 06, 2023

Alex H was great. She is the reason I return to BMW. She’s great More

by Marc Rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 08, 2023 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Alex provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

I have purchased my last five vehicles from this dealership. The service department is top notch and the sales manager is extremely helpful. I will continue to buy from this dealership. More

by RyansX3MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Hatorilaa
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Dec 08, 2023 -

BMW of El Paso responded

Wow, BMW of El Paso has made a lasting positive impression on you! Five vehicle purchases from the same dealership speak volumes about our service quality. Having a top-notch service department and an extremely helpful sales manager certainly contributes to a great overall experience. Thank you for your loyalty and business!

December 02, 2023

Great salesman also great mechanic worked quick I was in and out within the hour highly recommended More

by ibelle13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony morales, Heidi , bulls
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Dec 06, 2023 -

BMW of El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

It is the people at BMW El Paso who make the dealership stand out among its peers. Karina in Service and Juan in Sales go above and beyond making sure the clients are always taken care of and the problem i More

by fadihanbali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina in service and Juan Alvarado in sales
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Dec 01, 2023 -

BMW of El Paso responded

It's truly special when individuals like Karina in Service and Juan in Sales go the extra mile to ensure clients are well taken care of at BMW El Paso. Their dedication to customer satisfaction and consistently fixing any issues stands out and speaks volumes about their commitment to excellence. Loyalty to a brand and dealership for over 10 years is a testament to the outstanding service provided by the people here. Thank you for your loyalty and business!

November 28, 2023

Great service timely estimate of services need for my vehicle. Would highly recommend this business and service advisor Carlos Prieto. More

by rgonzale8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Report | Print
November 25, 2023

Wonderful service, great communication, & technology that helped keep me informed of not only what was happening, but a video of my car with the issues present. Great job! More

by TMassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Report | Print
Nov 29, 2023 -

BMW of El Paso responded

That sounds like an excellent service experience! Being kept well-informed with clear communication and even receiving a video of your car's issues shows a commitment to transparency and customer satisfaction. Thank you for your business!

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