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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
369 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 369 reviews

March 02, 2024

Anna did a great job taking care of us. She made sure the technician would be available for my appointment and we were in and out in a flash! More

by drredmayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Mar 08, 2024 -

BMW of El Paso responded

Thank you for sharing your positive experience with Anna! It's great to hear that she ensured a smooth appointment for you and that you were in and out quickly. Safe travels, and we appreciate your business!

March 01, 2024

Alex consistently provides outstanding service, demonstrates expertise, solves problems efficiently, communicates courteously, and comes highly recommended for service. More

by Slhoward3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria “Alex”
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Mar 03, 2024 -

BMW of El Paso responded

We're delighted to hear that Alex consistently provides outstanding service and is highly recommended for his expertise, efficient problem-solving, and courteous communication. We appreciate your kind words and your trust in our service. We look forward to serving you again in the future.

March 01, 2024

Friendly helpful staff. Great and fast service. Great communication on issues found and follow up with estimate. More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra
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Mar 03, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

We always experience great customer service and professionalism at BMW of El Paso. Thank you!!! More

by stephsanchez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 03, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Heidi at service is awesome and an amazing service advisor. Keeps me in the know. She is friendly and knowledgeable. I always request for her for all my bmw needs and services. Thanks Heidi. Bmw of e More

by Abel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Mar 02, 2024 -

BMW of El Paso responded

Thank you Abel for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 23, 2024

Great customer service and timely. Very attentive to customer needs and the technology to stay in contact with the service was great. More

by Jorge Au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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Feb 24, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 12, 2024

Service advisor was nice even though i did something improvident to my BMW. She assisted me and did not charge too much. These kind of places are usually tenebrous but not this one. More

by Dan Lov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Feb 13, 2024 -

BMW of El Paso responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 12, 2024

Best service I've had in a while. The service rep Karina was simply amazing and got my car in and out faster than I thought and she had a smile and great attitude the entire time. I w More

by Herbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina herrera
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Feb 14, 2024 -

BMW of El Paso responded

Thank you for sharing your positive experience with Karina at our service department! We're delighted to hear that she provided amazing service, got your car in and out efficiently, and maintained a great attitude throughout. Customer satisfaction is our priority, and we appreciate your feedback. We value your business and look forward to serving you for your future maintenance needs!

February 10, 2024

Good job to Carlos the service Rep because he make sure my SUB was done on time. More

by joselerma64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Service Rep
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Feb 13, 2024 -

BMW of El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Service was gooood and efficient they were friendly and helpful when I had a question More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remembers
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Jan 30, 2024 -

BMW of El Paso responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

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