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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
306 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 306 reviews

August 10, 2023

Simply the best service, Heidi has great customer service and very helpful i will highly recommend More

by lm9310139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Withdrow
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Aug 26, 2023 -

BMW of El Paso responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

The customer service is great! Was given an zuber to take me wherever I needed to go. The only concern is that it took 2.5 hours to get an oil change More

by gmarquez88021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Sep 09, 2023 -

BMW of El Paso responded

We are always happy to hear about the great service we provide. Thank you for your review and your business. Always our pleasure!

August 09, 2023

The place was very clean, the employees were very professional, the finance department was very professional. More

by china110368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado
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Aug 12, 2023 -

BMW of El Paso responded

We are so happy to read such a great review about BMW of El Paso!

August 02, 2023

Very professional, before returning my vehicle they did a good thorough QA/QC inspection..excellent More

by gaines565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 08, 2023 -

BMW of El Paso responded

Thank you so much for your positive comments about BMW of El Paso!

August 01, 2023

Good services persons at the service desk provide excellent customer service Ana was super friendly and accessible. More

by adela3yanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Aug 04, 2023 -

BMW of El Paso responded

We're happy you found our staff to be so supportive during your experience here at BMW of El Paso.

August 01, 2023

Russel and Alec are phenomenal. They could teach a customer service class! Will always come back to BMW More

by sally.deitch1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec, Russel, Alex
Report | Print
Aug 04, 2023 -

BMW of El Paso responded

We appreciate your positive review about your recent experience with us!

July 28, 2023

Service expectations, were met, and excellent. Customer service was superb. Service advisor., Carlos, went above and beyond his responsibilities. I will definitely come back and recommend. More

by cepjasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Aug 08, 2023 -

BMW of El Paso responded

We're happy you found our staff to be so supportive during your experience here at BMW of El Paso.

July 24, 2023

Great service. Friendly staff. Good communication, received updates on the service of my vehicle as well as recommendations. More

by israb2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
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Aug 01, 2023 -

BMW of El Paso responded

We are glad we could help!

July 22, 2023

The technicians are very knowledgeable, friendly, and approachable. They go above and beyond to explain what services my vehicle is needing and provide tips and information regarding maintenance and care More

by JakeyGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi, Felix
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Aug 07, 2023 -

BMW of El Paso responded

We're happy you found our staff to be so supportive during your experience here at BMW of El Paso.

July 19, 2023

Very attentive and courteous. Great service. Offered transportation from the dealership to my house and back to pick it up the car. Thank you Ana for your service More

by ghernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Jul 21, 2023 -

BMW of El Paso responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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