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BMW of El Paso

El Paso, TX

4.7
306 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 306 reviews

September 30, 2023

Appreciate the availability for next day appointment. All the issues were resolved. Able to see service tech video. Better service than Cavendars, Lubbock BMW.. More

by nkdix6162
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gurrero
Oct 04, 2023 -

BMW of El Paso responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

clean and fascinating place, enjoy the fact that my service is consistently updated. Even no update is an update. More

by Legend cheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Oct 03, 2023 -

BMW of El Paso responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Oct 05, 2023 -

Legend cheese responded

Hello people I strongly recommend this team of workers to highly be your next service advisors. They are super polite, professional and vary knowledgeable!

September 23, 2023

Great customer service, no pressure, just informative. Great facility, confortable, good specials, easy to schedule a visit. Customer for 10 years. More

by Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Sep 26, 2023 -

BMW of El Paso responded

It's wonderful to hear about your positive experience with our great customer service and a no-pressure, informative approach. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Excellent service, courteous employees, clean, comfortable facilities, always ask if I have been helped, great More

by Freza4198
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Sep 24, 2023 -

BMW of El Paso responded

It's truly wonderful to hear that you had an amazing experience with BMW of El Paso. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

BMW has always taken care of me! From sales to service! They know me by name! I’m a fan and customer for life! More

by MJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Withrow
Sep 22, 2023 -

BMW of El Paso responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing BMW of El Paso! We appreciate your business!

September 19, 2023

Excellent service both for the sales and the service as well as prompt courteous professional and very knowledgeable- More

by BooShoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Sep 22, 2023 -

BMW of El Paso responded

We are thrilled to hear that you've had an excellent experience with both sales and service, characterized by prompt, courteous, professional, and knowledgeable assistance. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

Great service and a wonderful agent named Mark. He was the best!! Love my car and appreciate the good service More

by Fletcherrenai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark sano
Sep 19, 2023 -

BMW of El Paso responded

We're thrilled to hear about your great service experience and the wonderful assistance you received from Mark! Providing excellent service and having dedicated agents like Mark is what we aim for, and it's wonderful to know that you love your car. Thank you for choosing us, and we appreciate your kind words and feedback!

September 16, 2023

The team at El Paso BMW, from sales to service, are the epitome of professionalism. They are courteous, responsive, and prompt. They keep me informed and have been a pleasure to work with. I highly reco More

by Ronindog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana (Service) and Michael (Sales)
Sep 23, 2023 -

BMW of El Paso responded

We are very happy to have provided you with such a positive experience!

September 16, 2023

I received a very friendly, welcoming professional and fast service from Kyle. I will definitely go back for my next service. More

by Yeseniagarcia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 21, 2023 -

BMW of El Paso responded

We are delighted to hear that you received friendly, welcoming, professional, and fast service from Kyle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 28, 2023 -

Yeseniagarcia35 responded

Great, fast and professional service, I will definitely take my vehicle back to the service department .

September 06, 2023

Always a great experience when I take my vehicles to get serviced at BMW of ElPaso. Clean reception area for you to waiting and relax for your vehicles and they always make sure it's washed and ready for yo More

by Pettroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Sep 23, 2023 -

BMW of El Paso responded

We are very happy to have provided you with such a positive experience!

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