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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
306 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 306 reviews

December 06, 2023

Alex H was great. She is the reason I return to BMW. She’s great More

by Marc Rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 08, 2023 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Alex provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

I have purchased my last five vehicles from this dealership. The service department is top notch and the sales manager is extremely helpful. I will continue to buy from this dealership. More

by RyansX3MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Hatorilaa
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Dec 08, 2023 -

BMW of El Paso responded

Wow, BMW of El Paso has made a lasting positive impression on you! Five vehicle purchases from the same dealership speak volumes about our service quality. Having a top-notch service department and an extremely helpful sales manager certainly contributes to a great overall experience. Thank you for your loyalty and business!

December 02, 2023

Great salesman also great mechanic worked quick I was in and out within the hour highly recommended More

by ibelle13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony morales, Heidi , bulls
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Dec 06, 2023 -

BMW of El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

It is the people at BMW El Paso who make the dealership stand out among its peers. Karina in Service and Juan in Sales go above and beyond making sure the clients are always taken care of and the problem i More

by fadihanbali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina in service and Juan Alvarado in sales
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Dec 01, 2023 -

BMW of El Paso responded

It's truly special when individuals like Karina in Service and Juan in Sales go the extra mile to ensure clients are well taken care of at BMW El Paso. Their dedication to customer satisfaction and consistently fixing any issues stands out and speaks volumes about their commitment to excellence. Loyalty to a brand and dealership for over 10 years is a testament to the outstanding service provided by the people here. Thank you for your loyalty and business!

November 28, 2023

Great service timely estimate of services need for my vehicle. Would highly recommend this business and service advisor Carlos Prieto. More

by rgonzale8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
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November 25, 2023

Wonderful service, great communication, & technology that helped keep me informed of not only what was happening, but a video of my car with the issues present. Great job! More

by TMassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
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Nov 29, 2023 -

BMW of El Paso responded

That sounds like an excellent service experience! Being kept well-informed with clear communication and even receiving a video of your car's issues shows a commitment to transparency and customer satisfaction. Thank you for your business!

November 24, 2023

Awesome. Customer service very polite great experience. Best service in El Paso. Will return. You go BMW👍🙏 More

by Michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra
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Nov 28, 2023 -

BMW of El Paso responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Great customer service. Karina was great! Very professional and quick to get me in and out. Thank you. More

by UpsetPotentialcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
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Nov 12, 2023 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Karina provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Excellent team of service Jonathan Rodriguez Luis Carlos Garcia and David Castillo are a Great Team and very professional Gentlemen. More

by mrqexpress
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
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Nov 02, 2023 -

BMW of El Paso responded

It's wonderful to hear that the team of service professionals, including Jonathan, Luis, and David, is excellent and very professional. Having a dedicated and professional team can make a significant difference in the car-buying experience. Your positive feedback is greatly appreciated, and we are glad to hear that you've had a great experience with this team of gentlemen! Enjoy your new vehicle!

October 31, 2023

excellent service and excellent customer service, with a treatment of kindness and commitment to the client More

by gcanorp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Arriola
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Nov 02, 2023 -

BMW of El Paso responded

Receiving excellent service along with a commitment to customer care and kindness is truly valuable. Your positive feedback is much appreciated, and we are glad to hear that you had a top-notch experience!

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