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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
369 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 369 reviews

July 23, 2024

For me it's a very good place to fix your car, friendly people and good care. More

by Manuel Salinas Joyera
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 24, 2024 -

BMW of El Paso responded

Hello Manuel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Outstanding employees and service. Communication is awesome. Love BMW El Paso. Highly recommend their service and attention. More

by lguerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Karina
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Jul 24, 2024 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

July 22, 2024

Went to BMW of El Paso really not looking for anything but found a gem 💎 540i 2021 thanks guys for excellent customer service More

by william.dunn97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ismael Rodriguez
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Jul 26, 2024 -

BMW of El Paso responded

Hi William, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Great experience! Salesman and staff were very patient and knowledgeable. Everything dealership promised was done. More

by E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez and Luis Carlos Garcia
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Jul 22, 2024 -

BMW of El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2024

Good people they do their jobs very well and take care of their customers well More

by stcyrbeckles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi withrow
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Jul 20, 2024 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2024

The Crew was amazing and did an outstanding job! , the service advisors take good care of you ! More

by rayrayaltema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi , Ivan
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Jul 20, 2024 -

BMW of El Paso responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

Quick appointment, in and out in about 3 hours for a brake fluid change my BMW X5 Maitenace system said it was time to change. Vehicle was charged and also washed. More

by maldonadoisaias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 10, 2024 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2024

Sales department was very helpful. Service department could use some work. Upon arriving to the service garage no one was there to greet and help me with my appointment. I had to exit More

by Texazaggie9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Stephanie
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Jul 13, 2024 -

BMW of El Paso responded

Texazaggie9, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Christian Ugarte Service and Parts Director cugarte@bmwofelpaso.com

June 12, 2024

Johnathan Rodriguez was a great salesperson. He was pleasant to deal with through the whole negotiation process. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Rodriguez
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Jun 15, 2024 -

BMW of El Paso responded

Hi Mark, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 12, 2024

Great customer service, service department is awesome and Heidi is the best . would absolutely recommend BMW More

by judyblue30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi withrow
Report | Print
Jun 13, 2024 -

BMW of El Paso responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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