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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
369 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 369 reviews

September 26, 2024

Service advisor was very communicative and kept me informed of all repairs need edit and when warranty adjuster was scheduled. More

by texhirro74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and staff
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Sep 28, 2024 -

BMW of El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2024

great service fast always sending updates that was really good letting me know everything that was going on with my ca More

by munozoctavio117
Recommend Dealer
Yes
Employees Worked With
carlos
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Sep 28, 2024 -

BMW of El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

September 20, 2024

Excellent service, courteous staff, vehicle delivered on time including being washed and polished. Best service department overall. More

by Mrmchgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Heidi
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Sep 22, 2024 -

BMW of El Paso responded

Hi, we appreciate your positive review about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

Mr.Moran was an awesome person to deal with. He made sure everything went through and got us in to the truck we wanted. More

by jose luis ordonez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moran
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Sep 07, 2024 -

BMW of El Paso responded

Hi Jose, thank you for your kind review; we are happy to pass along your comments to Moran here at BMW of El Paso! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2024

Service was done in a timely manner, Sam really takes care of customers and is attentive. BMW EPTX rocks! More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAM
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Sep 06, 2024 -

BMW of El Paso responded

Hi Julio, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Me trataron excelente en todo momento , el servicio es 10/10 claro que lo recomiendo ampliamente More

by Pricila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado
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Sep 06, 2024 -

BMW of El Paso responded

Hola Pricila, ¡gracias por compartir tu experiencia positiva! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de poder ayudar!

September 03, 2024

Great customer service by Karina and Alex as always. Very polite and respectful. Thank you so much More

by Ricardo Careaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Herrera
Report | Print
Sep 06, 2024 -

BMW of El Paso responded

Hi Ricardo, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Great job on fixing the recall situation. The car was ready when he told us it would be. Thank you BMW! More

by lucy.hoag60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 31, 2024 -

BMW of El Paso responded

Hi Lucy, thank you so much for your positive comments about BMW of El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

I love my BMW! From the customer service line to set up my appointment for my yearly oil change and inspection to the customer desk when I arrived to receiving vide More

by sylvia.tavarez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Ivan
Report | Print
Aug 31, 2024 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

Excellent customer service from the service representative!! Fast service and I was informed at all times More

by Leonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heydi
Report | Print
Aug 24, 2024 -

BMW of El Paso responded

Hello Leonel, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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