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BMW of El Paso

El Paso, TX

4.7
390 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 390 reviews

June 06, 2025

Great service, friendly and knowledgeable employees, and a excellent environment to wait in until your vehicle is completed. More

by jsnyder307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel, Anna
Jun 09, 2025 -

BMW of El Paso responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Quick professional, courteous, prompt, good at customer service. Fantastic got me in and out in one day! More

by sajir
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 09, 2025 -

BMW of El Paso responded

Hello Sajir, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

My recent visit to BMW was painful but necessary. My hose disconnected on my X5 and they did all they could to get it fixed without making too painful. BMW is constantly improving in the service de More

by mr.international59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina and Ivan
Jun 09, 2025 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2025

BMW of ElPaso always takes great care of my vehicles. The service advisors always greet you with a smile and they go out of their way to make you feel comfortable More

by Pettroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel and Alex
Jun 06, 2025 -

BMW of El Paso responded

Hi, thank you for taking the time to leave a review for us at BMW of El Paso. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Outstanding customer service with honest service advisors who always take care of their customers. Great finance section also. More

by PERRYSSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Anna
Jun 01, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2025

The customer service was excellent, professional, helpful and enjoyable from the day we walked in. More

by Juarezh1144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado
May 25, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Very nice treatment from all personnel attending customers and really amazed from the experienced that I received as per my visit More

by Geloto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil chamge
May 18, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Terrible service. We got an X1 and it has engine problems. Not even on Alameda have I gotten a car this bad. On top of it all they haven’t given me the title because t More

by njesparza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan
May 18, 2025 -

BMW of El Paso responded

Thank you for reaching out regarding your recent service concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Jorge Salas Used Vehicle Sales Director - BMW of El Paso jsalas@bmwofelpaso.com (915) 887-6112

May 11, 2025

Exceptional Service at the Dealership – Thanks to Carlos! Top-Tier Service – Carlos Earned a Customer for Life! Best customer service ever had in any dealership. More

by MCHVZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 13, 2025 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of El Paso!

May 10, 2025

When I showed up for my service appointment, I was acknowledged and attended to promptly. The service adviser was friendly and informative. He kept me posted about my vehicle. Once done, he came to g More

by bekita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
May 13, 2025 -

BMW of El Paso responded

Hi Bekita, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

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