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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
339 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 339 reviews

February 04, 2025

Alex was so attentive and patient during the whole process. Def a great experience for our family. More

by Srtaprimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Chavira
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February 01, 2025

Great customer service and very informative about upcoming services. The facilities were clean and well kept too. More

by Steve86sds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Feb 03, 2025 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

Alex in service is always great. Very friendly and makes the experience very pleasant and quick. More

by solsikeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 03, 2025 -

BMW of El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

I was a little nervous about going to a high end car dealership to purchase a pre-owned car. However, everyone was respectful, patient, and professional. Especially happy with my car. More

by gsquared
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan, and the gentleman who processed the papers.
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Feb 03, 2025 -

BMW of El Paso responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

My experience with BMW OF EL PASO is fair at best. I took my X5 in to get an oil change and when it was returned to me my oil was leaking at the drain plug and it wasn't when it went in. This is the More

by mr.international59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel
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January 26, 2025

On schedule and total pros. Courtesy on both phone and in person. No wonder I’m on my second BMW from this dealer More

by jaavalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HEIDI ANDIVAN
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Jan 27, 2025 -

BMW of El Paso responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2025

From the moment I walked in. I was greeted and treated extremely well with great customer service by Carlos @ BMW El Paso. More

by Rubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Report | Print
Jan 27, 2025 -

BMW of El Paso responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

Always great service from wonderful people! They take care of me with a warm smile! More

by Noodles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 24, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

Excellent service. 5 star. World class. I will always take my car to this dealer More

by Dmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jan 23, 2025 -

BMW of El Paso responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 20, 2025

Responsive to my dilemma by arranging pickup and delivery. Very courteous and efficient on communicating. More

by jchestnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hatorilaa
Report | Print
Jan 22, 2025 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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