
BMW of Denver Downtown
Denver, CO
Filter Reviews by Keyword
By Type
Showing 445 reviews
This was my second purchase here because of the great service and no pressure sales approach. Andrew S., my salesperson is awesome and has his priorities straight- making sure the customer is happy and g service and no pressure sales approach. Andrew S., my salesperson is awesome and has his priorities straight- making sure the customer is happy and getting the best deal, all while creating a relaxed environment and having great technical knowledge on the vehicles offered. More
I had an outstanding experience buying my car from BMW of Denver Downtown. Anthony Salazar was my sales rep, and he was ready even before our noon appointment to show me a recently traded-in BMW 5 Series. I Denver Downtown. Anthony Salazar was my sales rep, and he was ready even before our noon appointment to show me a recently traded-in BMW 5 Series. I had pre-arranged financing through Bellco Credit Union, and thanks to Kourosh, the finance manager, they were able to secure me a significantly lower interest rate. Even though I was purchasing a $17K car, I was treated with the same attention and care as someone making a much larger purchase. Their team truly made me feel like no deal is too small. After taking the car home, I noticed a coolant leak—understandably, I was a bit concerned since the vehicle was sold "as-is." I brought it back the next day, and to my relief, Anthony and the service team went above and beyond. They repaired everything at no cost and even provided me with a loaner car in the meantime. Now that the issue is resolved, the car drives perfectly, and I couldn’t be happier. Huge thanks to Anthony, Kourosh, and the entire BMW Denver Downtown team for such a smooth and respectful buying experience. Highly recommend! More
Andrew was absolutely the best and delivered the best car buying experience I have ever had. I would recommend them and Andrew S. To anyone looking. buying experience I have ever had. I would recommend them and Andrew S. To anyone looking. More
Excellent service and absolutely no pushiness to go through with anything. We were given all the information we needed and all the help to make the right choices. They make sure to work with you to get through with anything. We were given all the information we needed and all the help to make the right choices. They make sure to work with you to get the best deal possible. More
Matt and Amin were absolutely amazing! From the beginning to end, both were very respectful, knowledgeable, and helpful with everything possible. They created a welcoming atmosphere for me From the beginning to end, both were very respectful, knowledgeable, and helpful with everything possible. They created a welcoming atmosphere for me and my mother and we couldn’t be more thankful. More
Very friendly sales team that values customer service and doing whats right for the customer. The difference between dealerships can sometimes be subtle, customer service IS the important difference. doing whats right for the customer. The difference between dealerships can sometimes be subtle, customer service IS the important difference. More
A very pleasant experience overall. Ryan was very helpful. Despite being very busy, the team was very responsive and did their best to complete our purchase as quickly as possible. Ryan was very helpful. Despite being very busy, the team was very responsive and did their best to complete our purchase as quickly as possible. More
Terrible sales service. We had such a bad experience we would NEVER buy from this dealership again. Despite being a repeat customer, we got messed around with non-disclosure We had such a bad experience we would NEVER buy from this dealership again. Despite being a repeat customer, we got messed around with non-disclosure, attempted to be bullied to secure the vehicle by putting the whole amount on a debit card..and then just lied to putting Anthony S. in a very awkward and embarrassing situation. There was ZERO response from the sales team when we tried to escalate this. We wrote to the manager and have had NO response at all. We secured a car via an independent and had a joyous experience. More