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BMW of Denver Downtown
Denver, CO
410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 410 reviews
January 15, 2025
I recently purchased a new BMW X3 from BMW Downtown, and overall, I had a good experience with some ups and downs. Sales Experience: Mahdi, the salesman I worked with, was absolutely fantastic. From sta overall, I had a good experience with some ups and downs. Sales Experience: Mahdi, the salesman I worked with, was absolutely fantastic. From start to finish, he maintained great communication, promptly addressing all my questions and concerns. He even went the extra mile by periodically sending me options that matched what I was looking for. Mahdi genuinely cared about ensuring I was 100% satisfied with my purchase. As part of the sales agreement, I requested a dent on the hood to be repaired and an estimate for two other dings. When I dropped off my car, Mahdi arranged for a courteous loaner vehicle, which made the process seamless. To my surprise, when I picked up my car, Mahdi had gone above and beyond by repairing all the dings, not just the one agreed upon. His dedication to customer satisfaction is truly commendable, and I would highly recommend working with him if you’re considering a purchase. Finance Experience: My experience with the Finance Manager was a bit more challenging. I understand that part of the role involves pushing add-ons and maintenance plans, but I felt the process could have been more transparent. When I asked for details about the plans, I didn’t always feel like I was getting clear answers, and there was a strong push for a more expensive option that I didn’t feel was necessary for me. A more straightforward approach would have made me feel more confident in the process. That said, I do appreciate that I was able to get two of the add-ons refunded after the fact without any hassle, which speaks to the dealership’s willingness to resolve concerns. Final Thoughts: While there were a few hiccups, Mahdi’s exceptional service more than made up for it. He truly went above and beyond to ensure I was happy with my car and the overall experience. If you’re considering buying a car from this dealership, I highly recommend working with Mahdi—you won’t regret it. More
by BmwMartin89
Employees Worked With
Mahdi Ardehali, Sam Nejad
January 10, 2025
I would recommend BMW on Colorado to anyone looking to buy a new or pre-owned vehicle. They made my buying experience easy and as quick as possible. Everyone was friendly and helpful. buy a new or pre-owned vehicle. They made my buying experience easy and as quick as possible. Everyone was friendly and helpful. More
by sseng1981.ss
Employees Worked With
Mahdi and Kuroush
January 06, 2025
Seisho and the team at BMW of Denver Downtown were amazing. The entire process was so easy and positive. Seisho was very good at communicating and giving updates on the status of my car before and whe amazing. The entire process was so easy and positive. Seisho was very good at communicating and giving updates on the status of my car before and when it arrived at BMW. He also gave me a great overview of the car when I picked it up. I highly recommend buying a car here. More
by danielledunne01
Employees Worked With
Seisho
December 28, 2024
All personnel at the BMW Denver location were very professional. Information was provided every step of the way. Behrooz in sales and Kourosh in finance were engaging and informed. They provided us professional. Information was provided every step of the way. Behrooz in sales and Kourosh in finance were engaging and informed. They provided us the best information to help us buy, finance and provide warranty info for the BMW Certified X1 we purchased. It was truly the best car buying experience we have had and we have purchased several dozen cars over the last 40 years. Painless experience. More
by Mdorsch1716
Employees Worked With
Behrooz Roudani, Kourosh Noori
December 24, 2024
Professional salesman, easy going no pressure, and very knowledgeable of their product. Salesman explained the vehicle order process, very transparent and was able to get my vehicle weeks ahead of the othe knowledgeable of their product. Salesman explained the vehicle order process, very transparent and was able to get my vehicle weeks ahead of the other dealer I was working with due his knowledge. Email and text Communication was timely and accurate. More
by Golfnroys
Employees Worked With
Andrew Sapoznik
