Back

BMW of Darien

Darien, CT

4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Contact Dealership

140 Ledge Rd

Darien, CT

06820

Directions

By Type

Showing 2,187 reviews

October 05, 2023

I really like getting the videos of the service showing the issues and/or where things are in good shape that justify the work needing to be done. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

BMW of Darien responded

Rob, we're glad to know you appreciate the video updates during your service visits at BMW of Darien. We believe in transparency and keeping our customers informed every step of the way!

October 03, 2023

Tim is a customer oriented professional, whom we have enjoyed working with over the years More

by aspinner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

BMW of Darien responded

We're elated that Tim has demonstrated our commitment to customer service and earned your confidence over the years! Thanks for being a loyal BMW of Darien customer!

September 29, 2023

Extremely professional and well organized. Went from drop off my car to my office via courtesy ride in 20 mins. Doesn't get better than that. More

by adamw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

BMW of Darien responded

Adam, we're glad to know you had such a smooth experience at BMW of Darien. We aim for efficiency and professionalism - happy to see it reflected in your visit!

September 27, 2023

Everything was done well, thorough and on time. No surprises. I will definitely be back. More

by mschepps101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

BMW of Darien responded

We appreciate your feedback! Thank you for choosing BMW of Darien. See you next time!

September 25, 2023

Excellent service. A wonderful experience. BMW of Darien is always pleasant and helpful. Thank you. More

by CtCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

BMW of Darien responded

We're so glad to know you had a wonderful experience with us at BMW of Darien! Our team is always here to provide excellent service. Thanks for your kind words and support!

September 23, 2023

I had a great experience! I found them yo be very honest and straightforward. I will shop here again. More

by aladriani
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

BMW of Darien responded

Aladriani, we're glad to know you had a great experience with our team here at BMW of Darien. We appreciate your trust and look forward to serving you again in the future! Take care!

September 22, 2023

Super accommodating whether you wait for your service or get a courtesy car. Warm and friendly and love that your car is nicely washed and cleaned upon pick up! Jaime is terrific!! More

by Rebecca jo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

BMW of Darien responded

Rebecca, we're delighted to know you had a positive experience with Jaime and our team at BMW of Darien. We always aim for top-notch service! Thanks for the review!

September 22, 2023

I have had excellent service here. Vince Pampena couldn't have been more helpful and polite. More

by jimbodeb
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

BMW of Darien responded

Thank you for giving a shoutout to Vince and leaving BMW of Darien a five-star review!

September 22, 2023

Very accommodating professional courteous dealership went the extra mile and were very pleasant and efficient More

by karinverdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

BMW of Darien responded

Karin, we're delighted to know you had a pleasant and efficient experience at BMW of Darien. We always aim to go the extra mile for our customers! Thanks for your kind words.

September 22, 2023

My service was seamless. They picked up the car , left a loaner and returned the car within the work day More

by BMW customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

BMW of Darien responded

We're glad to know that you had a seamless service experience with us at BMW of Darien. We always aim for convenience and efficiency! Thanks for sharing your feedback, we appreciate it.

...
44
...