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BMW of Darien

Darien, CT

4.7
1,893 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 1,893 reviews

May 17, 2024

Had a great experience getting my oil changed here. They were straight forward and professional. Really appreciated the video of my vehicle being inspected. Will be back for my next service! More

by timsci17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Everyone was very helpful. . Very orderly, you know what’s happening every minute your at the dealership More

by gardenguy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

BMW of Darien responded

It's great to know you found our team at BMW of Darien helpful and the process transparent. Thanks for taking a moment to share your experience!

May 16, 2024

Service was completed timely and Jamie went above and beyond to support my needs. Thank you. More

by Marie Barallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

BMW of Darien responded

Marie, it was our pleasure to assist you in such a timely and efficient manner. We'll be sure to pass along the kind words to Jamie and the team. Thank you from all of us here at BMW of Darien!

May 16, 2024

Professional and excellent service! Love the video update and TJ was very helpful and explained everything. More

by Kriskrasniqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

BMW of Darien responded

We're delighted to know you found our service at BMW of Darien professional and excellent. It's great that TJ was able to assist you effectively! Thanks for your feedback.

May 15, 2024

Excellent service at Darien BMW this week. The service was completed in the day and I was notified on the progress of the service. More

by DWest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

BMW of Darien responded

We're glad to know you had an excellent service experience at BMW of Darien! We strive for efficient and transparent communication. Thanks for the positive feedback!

May 14, 2024

Sylvia was very helpful. We even brought the vehicle to my home to make sure it would fit in my garage. Going from a car to SUV is a change. The finance person was very hel More

by Ellisoncole24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

BMW of Darien responded

We're glad to know our team was able to assist you in your transition from a car to an SUV at BMW of Darien. It's great that Sylvia and the finance department were helpful throughout your experience. Thanks for recommending us!

May 14, 2024

Great service department and sales person. I liked the video inspection on my car and the sales person's patience as we explored different models. More

by Enza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier, Jose
May 15, 2024 -

BMW of Darien responded

We're glad to know you appreciated our service department and sales team at BMW of Darien. The video inspection is one of the ways we aim to provide transparency, and it's great that this was valuable for you! Thanks for your review.

May 13, 2024

Great service -promptly done and well explained. Video update made a real difference to me. More

by stevesroach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of Darien responded

Thank you for this awesome review of BMW of Darien! Have a stellar day!

May 13, 2024

Worked with Steve many years ago . Was trying to connect for a new BMW.Fortunately or unfortunately happened to locate and purchase at another dealership where they had an auto that I w More

by johnfkuz
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of Darien responded

John, it's great to know you had a positive experience with Steve at BMW of Darien in the past. We understand finding the right car is crucial and we're glad you found what you were looking for!

May 13, 2024

Jamie Gonzalez was so helpful providing us top notch customer care! We appreciate him and his expertise. More

by michelle.hole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

BMW of Darien responded

Michelle, we're delighted to know Jamie provided excellent customer service at BMW of Darien. Thanks for your kind words about his expertise!

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