BMW of Darien

barbara monick is a wonderful sales person. very professional. knows all about the various models. can deliver on time without any glitches. works great deals. she is far above the usual car sales professional. knows all about the various models. can deliver on time without any glitches. works great deals. she is far above the usual car sales person. we have purchased 6 bmws from this dealer and the last 5 were from barbara. whatever barbara is selling we will be buying! upon delivery she takes her time and makes sure we understand how everything works. we have always had a positive experience with barbara. More

Joe is a true professional. Yesterday morning, my car Joe is a true professional. Yesterday morning, my car would not start, I had my vehicle towed to BMW of Darien. Joe had answers for me immediately Joe is a true professional. Yesterday morning, my car would not start, I had my vehicle towed to BMW of Darien. Joe had answers for me immediately! Joe even took time during his lunch to give me a call, not only tell me what happened, but to give me an in depth explanation of how/why it happened. Joe also had it ready for me the same day! He provides great service and is the main reason that I continue to have my vehicle serviced in Darien. He is always there with answers to my questions quickly and accurately. He is prompt with his responses and gives honest recommendations. I would recommend him highly. More

She is great to deal with and is very professional.I drop off the car and everything is handle.I never have to worry about anything.She call's when she says she will and everything is on time.I highly recomm off the car and everything is handle.I never have to worry about anything.She call's when she says she will and everything is on time.I highly recommend her to everyone. More

Jill is the most caring and accommodating service representative I have ever had. I have been a Mercedes Benz and Lexus owner for many many years. I have never found anyone as accommodating as Jill. representative I have ever had. I have been a Mercedes Benz and Lexus owner for many many years. I have never found anyone as accommodating as Jill. Unfortunately, I find the 550x I own a spectacular automobile, but I am very concerned about the number of times I have had to have a tire replaced. More

I am a return client and will continue to come back and trade in, lease or purchase my vehicles from BMW of Darien. They are consistant with their professional approach and have always worked with me to ma trade in, lease or purchase my vehicles from BMW of Darien. They are consistant with their professional approach and have always worked with me to make a great deal. I have also serviced my vehicles over the past 10 years here as well. I have sent friends in and they have been treated with the same respect, whether or not they ultimately finalized a purchase. I highly recommend this dealership for all services. More

Jill is a very knowledgeable and friendly customer service person and has capably handled the service on my car for years. The service process at this dealership is extremely efficient and friendly. I service person and has capably handled the service on my car for years. The service process at this dealership is extremely efficient and friendly. I am in the door and out with my loaner is less than 5 minutes. Remarkable. More

Very willing to please and accommodate the customer both in terms of the sales experience and service. Have purchased three cars from this dealer in the last 3 years. in terms of the sales experience and service. Have purchased three cars from this dealer in the last 3 years. More

I called to make an appointment for service and was able to take my car in within two days. Trevor was very competent and was able to answer all of my questions regarding the problems I was having with my to take my car in within two days. Trevor was very competent and was able to answer all of my questions regarding the problems I was having with my car. I picked up my car at the end of the day and everthing was working fine. The whole service experience was excellent. More

Joe is by far the best service guy in this dealer. He knows the products and is very up on all the functions and repair info. He will even make simple repairs himself in the lot. Who else goes that extra knows the products and is very up on all the functions and repair info. He will even make simple repairs himself in the lot. Who else goes that extra mile to save me time. Thank you Joe!! I followed him here from Mercedes of Fairfield and have bought BMW since he has switched brands. This is a guy to keep around. He has a following of customers that will only work with him. More

Joe is really friendly and knowledgeable and responsive. Always goes the extra mile. He knows about current issues with the car and always is looking to figure out what to do. Always goes the extra mile. He knows about current issues with the car and always is looking to figure out what to do. More