BMW of Darien

Jill is a very knowledgeable and friendly customer service person and has capably handled the service on my car for years. The service process at this dealership is extremely efficient and friendly. I service person and has capably handled the service on my car for years. The service process at this dealership is extremely efficient and friendly. I am in the door and out with my loaner is less than 5 minutes. Remarkable. More

Very willing to please and accommodate the customer both in terms of the sales experience and service. Have purchased three cars from this dealer in the last 3 years. in terms of the sales experience and service. Have purchased three cars from this dealer in the last 3 years. More

I called to make an appointment for service and was able to take my car in within two days. Trevor was very competent and was able to answer all of my questions regarding the problems I was having with my to take my car in within two days. Trevor was very competent and was able to answer all of my questions regarding the problems I was having with my car. I picked up my car at the end of the day and everthing was working fine. The whole service experience was excellent. More

Joe is by far the best service guy in this dealer. He knows the products and is very up on all the functions and repair info. He will even make simple repairs himself in the lot. Who else goes that extra knows the products and is very up on all the functions and repair info. He will even make simple repairs himself in the lot. Who else goes that extra mile to save me time. Thank you Joe!! I followed him here from Mercedes of Fairfield and have bought BMW since he has switched brands. This is a guy to keep around. He has a following of customers that will only work with him. More

Joe is really friendly and knowledgeable and responsive. Always goes the extra mile. He knows about current issues with the car and always is looking to figure out what to do. Always goes the extra mile. He knows about current issues with the car and always is looking to figure out what to do. More

dishonest sales force. After telling me they could dishonest sales force. After telling me they could easily beat a price i got from Greenwich BMW and making me come down to their dealership...Thi dishonest sales force. After telling me they could easily beat a price i got from Greenwich BMW and making me come down to their dealership...This was the sales rep's (Leo) response to the competitor's quote....."sweet heart, the other dealer can't offer you a price that low, you must be confused and misunderstanding something about the deal". I reckon I'm just another confused and incompetent female in the world. Shhh...don't tell the bank that employs me to manage one of their $20 billion portfolios...they are under the impression that I am competent and can count past 100. More

I wanted to trade my Range Rover in for a BMW. I was at whole foods and figured i had some time. I walked in and saw a nice x5 and a very very cool used M3 with low miles. What I liked about this dealershi whole foods and figured i had some time. I walked in and saw a nice x5 and a very very cool used M3 with low miles. What I liked about this dealership was that i wasn't attacked by the staff trying to sell me a car but i was asked if i wanted a bottled water or a coffee by a great looking young lady. I wanted to take the m3 for a test drive so i scheduled it. I will be back this Saturday to drive it and then make my decision. Great place great cars. More

I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. This provider has so much helpf very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. This provider has so much helpful information available online. They have an impressive website that's easy to use. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I recommend all my friends and family member to go to BMW of Darien. More

I cannot believed how improved the X3 is!!! I absolutely love it!!! New Car…New Karma!!! My husband and I are thrilled with our new cars…and how safe we feel driving them in this snow…we are having a B love it!!! New Car…New Karma!!! My husband and I are thrilled with our new cars…and how safe we feel driving them in this snow…we are having a BMW Lovefest! Also wanted to pass on how wonderfully the staff made us feel when we picked up our cars…love the flowers, all the personal instruction and the customer appreciation. Hats off to the management and BMW of Darien! Thanks for all you did to help us make this happen. More

One of the best car buying experiences I have ever had. The sales team was extremely helpful and friendly, and made the whole process seamless. This was my first time buying a BMW, and it will be the only The sales team was extremely helpful and friendly, and made the whole process seamless. This was my first time buying a BMW, and it will be the only car I buy from now on, thanks to BMW of Darien. It didn't hurt that I was able to have Milky Way coffee as well!! I couldn't have been happier with the entire experience. More