Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,013 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,013 reviews
April 21, 2004
I have had a horrible experience with BMW of Greenwhich. I am 19 years old and they treat me horrible there. I wanted them to fix a problem with my car's engine, they didnt want to do it so the service wri I am 19 years old and they treat me horrible there. I wanted them to fix a problem with my car's engine, they didnt want to do it so the service writer lied to my face and told me (at 35,000 miles on my car) that my engine wasnt warrantied. OK.<br><br>I took my car to Darien BMW for this same problem. I have had this problem for over a year and nobody has every been able to diagnose it. I finally couldnt take it anymore and had them look at it. I must say i was surprised to be treated as well as i was. I'm used to getting xxxx poor treatment from Greenwhich. Anyway, they did everything in their power to correct my problem. An oil change didnt work so they are replacing something that requires them to drain the oil so they are even going to refund my money for the last oil change. They have knmowledgable tech's and I am very pleased with their service. More
by Dalton
Employees Worked With
Ron (service)
October 29, 2003
Just bought the new 745LI and it's been in the shop longer then I've own the car.They wanted to give me a Chrysler loaner car while I'm paying 1035.00 a month for a bmw.They don't treat you very well w longer then I've own the car.They wanted to give me a Chrysler loaner car while I'm paying 1035.00 a month for a bmw.They don't treat you very well when you go for service.I've owned Mercedez for the last 14 years ans switched to a bmw for the first time boy am I sorry they should take a lesson from Mercedez how to treat customer that just spent 85.000.00 on a car. More
by jenbillgolf
Employees Worked With
everybody
July 04, 2003
I actually thought that Darien did a much better job then Ridgefield. I had a 2000 323i that i bought from Ridgefield and the service was always a nightmare up there. I repeatedly took it back to get the sam Ridgefield. I had a 2000 323i that i bought from Ridgefield and the service was always a nightmare up there. I repeatedly took it back to get the same things fixed. Finally i took it to Darien and they solved the problems, which is why I ended up buying my 2003 330xi from them. Thats just my 2 cents. More
by robhutch
