BMW of Darien

Excellent Friendly Service I recently purchased a used 2013 Fiat 500 Abarth and was very impressed with BMW Of Darien. When I walked in I was immediately attended to which I fin I recently purchased a used 2013 Fiat 500 Abarth and was very impressed with BMW Of Darien. When I walked in I was immediately attended to which I find is not always the case at a luxury car dealership. The staff felt very customer oriented and willing to work with me on any concerns I had about my purchase. They went out of their way to make me feel like I was buying a new car which I very much appreciated. I thought everyone was very fair and straight forward through the whole process and even though I wasn't buying an expensive car, I never once felt like an afterthought to their sales department which I think speaks a great deal about their customer service. I'd highly recommend anyone looking for a BMW(or any used car on their lot) to stop by for a great car buying experience. Thanks, Chris More

Buy from BMW of Darien No Matter What! The experience i've had at this dealership is top of the best. i have bought over 40 new cars in my life. as soon as you walk in and greeting you fe The experience i've had at this dealership is top of the best. i have bought over 40 new cars in my life. as soon as you walk in and greeting you feel good. you are treated with courtesy and respect by EVERY employee. i will tell everyone i know, this is the place. Don Doria in sales is top of the mark. Knowledgable, patient and quite nice. Anthony Martinez, in finance is at the top of the mark as well. You cannot go wrong and will probably have the greatest car buying experience of your life, no matter your age. More

Good experience I just purchased my first BMW from this dealership and would recommend them to anyone. My salesperson Mr. Steve Kozlowski was very helpful throughout I just purchased my first BMW from this dealership and would recommend them to anyone. My salesperson Mr. Steve Kozlowski was very helpful throughout the process of ordering the car and through the shipping and handling. I hope to use this dealership for the car maintenance and for future car purchases. More

Perfect buying experience I had been looking for a 5 series wagon, 2010. We are wagon people. One popped up on their website so I called and spoke to Beverly. I told her I woul I had been looking for a 5 series wagon, 2010. We are wagon people. One popped up on their website so I called and spoke to Beverly. I told her I would be driving from New Haven and that I would be there in an hour. It actually took two because of the snow and a late start. When I arrived, the car was RUNNING, WARM, and CLEAN. Beverly was no nonsense and easy to get along with. On the test drive I was distracted and missed the exit. No big deal. While I was driving the wagon, they appraised my trade in and after maybe 20 minutes of haggling, we had a deal. I know I would lose money on my trade, but they did better than the national Goliath and took something off the new car too. I think most buyers go into a dealership knowing exactly what they want and don't need a long winded explanation of all the great features the car has. This is the internet age. Maybe the over 70 crowd needs that, but the rest of the population has their mind made up when they walk in the door. If the numbers work, and its time to buy, the deal gets done. Beverly was fantastic. Through intuition she deduced a) that I have kids (booster seat) and b) that I don't have a good umbrella (broken umbrella in back seat of my trade in). So, she brought me a box with a new umbrella and a nice plush teddy bear, and even gave me a set of rubberized winter floor mats. She told me to go next door and have some lunch while they drafted the paperwork and shortly after I returned, everything was signed with the finance guy and I was on my way home. Beverly was the highlight of my visit. She took me seriously and delivered. In my search for a vehicle, I have been to no fewer than 6 BMW and Mercedes dealerships and was barely spoken to at any of them. I don't know if its my age or my appearance, but no one seems to think I can afford a car. That's fine. When I found a salesperson that did take me seriously, I repaid her respect by buying from her without really haggling over a few dollars. The finance guy was a little brusque and showed no consideration for his fellow employee who made the sale. More

excellent experience We had a great experience buying our BMW x3.. The car is terrific. Our salesman, Claus was awesome. So knowledgeable and had everything down to a s We had a great experience buying our BMW x3.. The car is terrific. Our salesman, Claus was awesome. So knowledgeable and had everything down to a science. Everything was great from Claus to Anthony! More

outstanding service Beverly Clarke is highly professional and knowledgeable. An excellent experience, start to finish. The organization is first rate. I would recommend B Beverly Clarke is highly professional and knowledgeable. An excellent experience, start to finish. The organization is first rate. I would recommend Beverly and BMW Darien without reservation. More

Client for Life I have dealt with lots of car guys over the years but have never met anyone with more class, integrity and honesty than Bobby Kaufman - That's why I h I have dealt with lots of car guys over the years but have never met anyone with more class, integrity and honesty than Bobby Kaufman - That's why I have been with him now for my last 3 cars and counting. I'd follow him anywhere, he's a pro and in a league of his own when it comes to car salesman. Simply put, buying from Bobby will be the easiest "big ticket" transaction of your life. BMW Darien is lucky to have him. Being that this latest car was my first purchase at BMW of Darien, I had not met Anthony until this most recent deal, he too is a great pro - personable, knowledgeable and genuine. Informative, no pressure explanation of options and offerings that made me comfortable during the entire process. More

Best and easiest buying experience My partner and I have dealt with many car salespersons in the past, and Beverly Clarke was by far the best we've ever dealt with. The entire experien My partner and I have dealt with many car salespersons in the past, and Beverly Clarke was by far the best we've ever dealt with. The entire experience -- over the course of a couple of weeks -- Beverly was responsive and reachable. We knew what kind of BMW we wanted but Beverly helped us understand all aspects of our choice as well as examples in different classes that had some of the things we wanted. Very knowledgable and a pleasure to work with. We when we actually bought the vehicle and signed all the papers she was multi-tasking with another customer -- but you couldn't tell. Excellent experience. More

Love my 4th Beemer Bobby Kaufman is the greatest BMW (or any car) salesman. He's honest, doesn't waste your time or money. He knows his cars and makes the whole car buyi Bobby Kaufman is the greatest BMW (or any car) salesman. He's honest, doesn't waste your time or money. He knows his cars and makes the whole car buying experience easy and fun. It's such a pleasure having someone take an interest in the customer. He's truly interested in making the customer happy. As long as Bobby is selling cars at Darien BMW, I'll be a customer. Thanks Bobby and everyone else at Darien. More

Best car buying experience Bobby Kaufman was the best person to work with to buy a new car. He was extremely efficient with my time during the sales process. After we negotiated Bobby Kaufman was the best person to work with to buy a new car. He was extremely efficient with my time during the sales process. After we negotiated the price, he got my car, had everything ready upon pickup and did not waste my time. He was very transparent and honest when it came to pricing. I am shocked that I had such a great experience buying a new car given my past history over the years. I also had an unpleasant experience with the sales tactics at Greenwich BMW. Because of the positive experience I had with him, I will not be going anywhere else when it is time for a new car. I would HIGHLY recommend BMW Darien and ask for Bobby. He is the best. More