BMW of Darien

Competent and honest. Pleasure to work with. Second BMW that’s we’ve bought from Barbara and everything went smoothly. I would recommend working with her! that’s we’ve bought from Barbara and everything went smoothly. I would recommend working with her! More

Trevor and Vince at BMW Darien Service are always EFFICIENT and FAIR when handling the maintenance needs of my X5. With almost 90,000 miles proving its best to keep a car well maintained. EFFICIENT and FAIR when handling the maintenance needs of my X5. With almost 90,000 miles proving its best to keep a car well maintained. More

Staff are always friendly and professional. They go out of their way to make you comfortable while waiting and keep you posted as to what is going on! of their way to make you comfortable while waiting and keep you posted as to what is going on! More

Every time I get work done here I regret it! I get up-sold on everything I don’t need. I have a 2015 X5 with a 144,000 that I specifically told the rep I will most likely get rid of and upgrade in th up-sold on everything I don’t need. I have a 2015 X5 with a 144,000 that I specifically told the rep I will most likely get rid of and upgrade in the near future. My inspection of the vehicle came back with $5k worth of work. Is the car even worth much more than that? This is “service” not sales guys!! While the customer service is great and video inspection impressive, I loath having to take my car here. Please stop selling me and just service my vehicle. Thanks! More

Service visit was seamless! I was in and out in 15 minutes at drop off a loaner. Pick up was similarly a breeze. All staff were professional and pleasant. minutes at drop off a loaner. Pick up was similarly a breeze. All staff were professional and pleasant. More

Having worked in retail for 59 years greatest compliment was always that I made the shopping experience easy and enjoyable.this was my experience today with James Kavaines was always that I made the shopping experience easy and enjoyable.this was my experience today with James Kavaines More

Yussef is the reason I purchased another BMW. He’s easy to work with, listens, rarely tired of my questions and routinely took the time to say hi when I came in for service appointments for my last car. I to work with, listens, rarely tired of my questions and routinely took the time to say hi when I came in for service appointments for my last car. I also appreciated that Tom would step out of his office to see how things were going (and not just to close a deal). Anthony also spent the time to provide his thoughts during a visit prior to picking up the car. All of this really does make a difference. More

Excellent and clear communication throughout my service. Courteous and responsive. I received text messages and emails reminding me about my appointment and also updating me on service. Courteous and responsive. I received text messages and emails reminding me about my appointment and also updating me on service. More

Jim was great!! His service and expertise was excellent from searching and eventually purchasing our vehicle. Anderson in Finance was also excellent via explaining and executing for the car. from searching and eventually purchasing our vehicle. Anderson in Finance was also excellent via explaining and executing for the car. More

Great job. Worked with me to manage what was an urgent fix and what could wait. Price matched tires. Very communicative and stayed in touch regarding timing. fix and what could wait. Price matched tires. Very communicative and stayed in touch regarding timing. More