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BMW of Darien
Darien, CT
2,233 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,233 reviews
September 14, 2025
From the moment I walked into BMW of Darien , I knew I was in capable hands. The entire process of buying my 2026 BMW M3 was seamless, professional, and tailored to make me feel confident in my choice: S was in capable hands. The entire process of buying my 2026 BMW M3 was seamless, professional, and tailored to make me feel confident in my choice: Sales & Delivery My Client Advisor, Chris Tienken, was courteous, highly knowledgeable, and genuinely enthusiastic about helping me understand all the features of the M3. Chris took the time to walk me through performance details, customization options, and financing with complete transparency. My delivery experience was efficient and engaging he made sure I was fully comfortable with every aspect of the car before I drove off. Finance A special thank you to Anderson Cherilus, Finance Manager, who made the financing process simple, clear, and stress-free. Anderson explained all options thoroughly and ensured everything was completed quickly and efficiently. Customer Service Throughout the process, Chris’s communication was excellent. He stayed in touch with timely email updates and was always ready to clarify any questions I had. Signing paperwork was smooth and fair, with no unpleasant surprises thanks to Anderson’s professionalism. Driving off the lot in my new M3 was an absolute thrill, and I couldn’t be happier. The entire buying journey was professional, courteous, and efficient. If you're in the market for a BMW, I can’t recommend them highly enough. More
by amaz
September 12, 2025
As usual. Great overall experience. Great communication from the time I arrived to the time the car was ready. Love the new set up Great overall experience. Great communication from the time I arrived to the time the car was ready. Love the new set up More
by Tomdaur
September 05, 2025
Courteous, efficient and quick. They got me in and out in an expeditious manner which was greatly appreciated They got me in and out in an expeditious manner which was greatly appreciated More
by Alokreej
Employees Worked With
September 05, 2025
Efficient, and very accommodating. Appreciated up-to-date report on overall condition of car. Dan kept me informed and followed up. Good job. Have always been satisfied with BMW servi Appreciated up-to-date report on overall condition of car. Dan kept me informed and followed up. Good job. Have always been satisfied with BMW service. More
by Florinek23
September 03, 2025
High quality service, as befits BMW. All aspects of a service are carried out with professionalism and excellence. All aspects of a service are carried out with professionalism and excellence. More
by Neptune96
Employees Worked With
August 31, 2025
it was very pleasant and professionaldealing with this dealership the sales team, and the service department. this is my sixth Bmw purchased from the dealership. dealership the sales team, and the service department. this is my sixth Bmw purchased from the dealership. More
by steve.iannone
August 30, 2025
I had a great experience at BMW of Darien with the lease of my 2026 i5. Ray did a great job with the sales and delivery process. The finance staff was excellent as well. Thanks everyone! of my 2026 i5. Ray did a great job with the sales and delivery process. The finance staff was excellent as well. Thanks everyone! More
by jgrau
August 29, 2025
They need to provide better technological instruction on new BMWs. Picking up the new car was NOT an enjoyable experience. They should offer technology instruction classes for new car owners, as many quest new BMWs. Picking up the new car was NOT an enjoyable experience. They should offer technology instruction classes for new car owners, as many questions come up after using the car. Once the purchase is finished, you never hear from the dealer. Terrible customer relationship building. More
by New buyers in need of technology instruction
Employees Worked With
August 28, 2025
Confusion! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! More
by edmccarrick
August 27, 2025
Everyone was great. Ray was really good at keeping us informed of the search for the car we wanted and the progress until the car was delivered. Ray was really good at keeping us informed of the search for the car we wanted and the progress until the car was delivered. More
by Johncapo121
