BMW of Clear Lake

They dont respond to questions after you buy a car Till you buy a car they are so nice, but after you buy a car and have questions they don't care.Please see websites like true car price etc. before yo Till you buy a car they are so nice, but after you buy a car and have questions they don't care.Please see websites like true car price etc. before you buy and donot include your old car in negotiation.Do them differently. More

Well Pleased! Took my car in for a recall and I was treated great! My service representative Cheryl is a model for professionalism and I love the overall customer Took my car in for a recall and I was treated great! My service representative Cheryl is a model for professionalism and I love the overall customer service More

Caution!!!! Three certified BMW mechanics, two were BMW dealerships, verified that a repair performed by this dealership needed repair again. Advantage BMW Mini Three certified BMW mechanics, two were BMW dealerships, verified that a repair performed by this dealership needed repair again. Advantage BMW Mini of Clear Lake refuses to acknowledge the repair is needed and to cover the repair under parts and labor warranty. More

I should've shopped around :( Absolute worst experience ever. I wish I were more patient and shopped around. I feel so completely disregarded and insignificant. I hope I never have Absolute worst experience ever. I wish I were more patient and shopped around. I feel so completely disregarded and insignificant. I hope I never have to go back for any reason and I would never recommend to anyone. It was a 2 hour drive which just adds insult to injury. More

It can't be fixed We brought in our 2011 BMW X-5 35d 11 days earlier with an error message that the vehicle would no longer start after 200 miles. Chip, the service adv We brought in our 2011 BMW X-5 35d 11 days earlier with an error message that the vehicle would no longer start after 200 miles. Chip, the service adviser, as well as Zeke Gates, the service manager, both said they had never seen such an error, exhaust fluid incorrect. We researched and then emailed the results twice to Chip, who was unable to open the attachment, so we actually drove there and gave them a hard copy. Long story short, 11 days later, and $1305,-- later we still have the identical error, only the car will no longer start in 30 miles. They had suggested we spend another $3200 to replace the NOX sensors, but there was no guarantee that that would fix the problem. I will now have to find some skilled mechanics who can actually diagnose and correct the problems, instead of engaging in "exploratory car mechanics" that is more akin, in terms of skill level, to a highschool car hobby shop, than what one would expect from a reputable BMW Service Center in Clear Lake, TX More

Verry bad service I went in for service Jason was my service connection.I waiting for 3 hours . Jason lied to me 2 times. He said my car was getting washed. Two times I went in for service Jason was my service connection.I waiting for 3 hours . Jason lied to me 2 times. He said my car was getting washed. Two times . Jason said the car was ready. But the car was not washed ! He said bring it back in couple days we'll wash it . I know what happen . Their must of been someone more important then me. I will never go back. And I will bad mouth the dealer ship as much as I can. Jasonf I hope you don' t burn in xxxx to bad for your lie's. More